Residential Referrals & Admissions Coordinator

Automatic Data Processing, Inc.; Norfolk (NE); On-site; USD 39,000 - 45,000; Full time

Job summary

The Well is seeking a Residential Referrals Coordinator to manage referrals, admissions coordination, transitions, suspensions, and discharges across our residential programs.

You will engage prospective clients and referral sources, coordinate admission readiness, support safe transitions, and communicate clearly with staff to ensure smooth bed utilization and continuity of care in a fast-paced behavioral health setting.

Qualifications

• Bachelor’s degree in relevant field preferred.
• Certified Peer Support Specialist preferred; must be willing to obtain CPSS training.
• Experience in behavioral health, admissions coordination, or related human services work preferred.

Responsibilities

• Monitor referrals and progress admissions quickly.
• Contact new prospects within 3 hours of Opportunity in Dazos.
• Coordinate admission readiness and bed utilization planning.
• Coordinate with internal teams to ensure smooth admission transitions.
• Carry the residential referrals phone 24/7 and arrange coverage during time off.

Skills

Communication

Organization

Follow-through

Relationship-building

Attention to detail

Education

Bachelor’s degree in human services, behavioral health, social work, psychology, or related field

Certified Peer Support Specialist (CPSS) preferred; willingness to obtain CPSS training

Tools

Alleva

Dazos

Teams

EHR systems

Job description

The Well is seeking a Residential Referrals Coordinator to manage referrals, admissions coordination, transitions, suspensions, and discharges across our residential programs.

You will engage prospective clients and referral sources, coordinate admission readiness, support safe transitions, and communicate clearly with staff to ensure smooth bed utilization and continuity of care in a fast-paced behavioral health setting.