Residential Admissions & Referrals Specialist

The Well NE; Norfolk (NE); On-site; USD 39,000 - 45,000; Full time

Job summary

The Well NE in Nebraska seeks a Residential Referrals Coordinator to manage referrals, admissions coordination, transitions, suspensions and discharges for residential programs. You will serve as the main communication hub for referral activity and ensure timely, person-centered movement of individuals between services.

Ideal candidates possess strong communication and organizational skills, willingness to obtain CPSS certification, and experience in behavioral health or residential settings.

Qualifications

• Bachelor’s degree preferred in human services, behavioral health, social work or related field.
• Certified Peer Support Specialist preferred; willingness to obtain CPSS training.
• Experience with behavioral health, admissions, or residential services preferred.

Responsibilities

• Serve as central point for residential referrals, bed planning and admissions coordination.
• Coordinate admission timing, readiness, transport, and documentation with teams.
• Maintain thorough, timely communication about status, barriers, and next steps.
• Assist with post‑admission coordination and continuity of care across levels.
• Overcommunicate updates to referrals and residential teams throughout the day.

Skills

High-volume referral mgmt

Prospect engagement

Communication & coordination

Attention to detail

Multitasking under pressure

Education

Bachelor’s degree in human services or related field

CPSS certification preferred

Tools

Alleva

Dazos

Teams

Electronic Health Records

Job description

The Well NE in Nebraska seeks a Residential Referrals Coordinator to manage referrals, admissions coordination, transitions, suspensions and discharges for residential programs. You will serve as the main communication hub for referral activity and ensure timely, person-centered movement of individuals between services.

Ideal candidates possess strong communication and organizational skills, willingness to obtain CPSS certification, and experience in behavioral health or residential settings.