Residential Recovery Support Lead (Shift Supervisor)

Phoenix House; Wainscott (NY); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical insurance for employees and/or

Dependent coverage

Paid holidays

Paid vacation

Sick leave

Wellness time

Tuition reimbursement

403(b) retirement plan

Competitive wages

Job summary

Phoenix House in New York is seeking a Recovery Support Specialist to join a values-based team dedicated to addiction recovery. You will support shift change, provide intervention counseling, and oversee daily program adherence while tracking attendance and participation.

The role includes extensive safety checks, mentoring clients, and transportation as needed. Strong CASAC-T and two years in SUD care are preferred, with a comprehensive benefits package and employer-paid health insurance.

Qualifications

• High School diploma or equivalent required.
• Credentialed Alcoholism and Substance Abuse Counselor Trainee (CASAC-T) in good standing.
• Minimum two years’ experience in substance use disorder treatment including co-occurring disorders.

Responsibilities

• Ensure patients adhere to the day-to-day program schedule and track attendance.
• Monitor participation in program events and activities.
• Conduct room/bed checks at least every 30 minutes for resident safety and presence.
• Perform routine facility safety and security checks.
• Review client property upon admission to ensure policy compliance.
• Assist in contraband searches and drug screen procedures.
• Lead shift duties, assign tasks, and document critical incidents for on-call management.
• Mentor patients on behavior, rules, school/work, and social interactions.
• Provide safe transportation to off-site appointments as needed.
• Assist in the medication room when required.

Skills

Ethical Practices

Judgment

Rapport Building

Emotional Intelligence

Empathy

Professional Boundaries

Teamwork

Crisis Management

Technical Capacity

Education

High School diploma or equivalent

Tools

CASAC-T Certification

Job description

Phoenix House in New York is seeking a Recovery Support Specialist to join a values-based team dedicated to addiction recovery. You will support shift change, provide intervention counseling, and oversee daily program adherence while tracking attendance and participation.

The role includes extensive safety checks, mentoring clients, and transportation as needed. Strong CASAC-T and two years in SUD care are preferred, with a comprehensive benefits package and employer-paid health insurance.