Residential Quality Engineer II: Customer Focus & Data

Bosch USA; Norman (OK); On-site; USD 80,000 - 110,000; Full time

Job summary

A leading engineering company in Norman, United States is seeking a Residential Customer Quality ENG II to ensure quality standards for residential customers. This role involves developing quality assurance protocols, conducting inspections, and analyzing data. The ideal candidate has a Bachelor's degree in Engineering, 7-15 years of relevant experience, and strong analytical skills. The position offers opportunities for mentoring within a fast-paced environment.

Qualifications

• 7-15 years of experience in residential technical service or support.
• Experience in statistical analysis and data interpretation.
• In-depth knowledge of quality assurance practices.

Responsibilities

• Develop and implement quality assurance protocols.
• Conduct quality inspections and audits.
• Analyze quality data and trends.
• Collaborate with teams to resolve quality issues.
• Prepare detailed quality reports.

Skills

Analytical skills

Customer-focused approach

Problem-solving techniques

Technical writing

Communication skills

Education

Bachelor's degree in Engineering or related field

Tools

Salesforce

Microsoft products

Data analysis software

Job description

A leading engineering company in Norman, United States is seeking a Residential Customer Quality ENG II to ensure quality standards for residential customers. This role involves developing quality assurance protocols, conducting inspections, and analyzing data. The ideal candidate has a Bachelor's degree in Engineering, 7-15 years of relevant experience, and strong analytical skills. The position offers opportunities for mentoring within a fast-paced environment.