Field Quality Engineer: Customer Liaison & Quality Improvement

CARUX TECHNOLOGY USA INC; Farmington Hills (MI); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Beverages Provided

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Health insurance

Paid time off

Training & development

Dental insurance

Vision insurance

Job summary

A technology solutions company is seeking a Field Quality Engineer to serve as the primary liaison for customer quality concerns. The ideal candidate will manage quality issues, evaluate defective products, and prepare detailed reports while building strong client relationships. A Bachelor's degree in Mechanical or Industrial Engineering and relevant experience in field engineering or quality assurance are required. This role offers an opportunity for substantial career advancement and competitive compensation.

Qualifications

• Bachelor and above with a Major in Mechanical Engineering - Industrial Engineering.
• Proven experience in field engineering or quality assurance.
• Experience in automotive or manufacturing industries is a plus.
• Proficiency in writing standardized technical reports.

Responsibilities

• Act as the primary liaison for customers on quality concerns.
• Inspect and assess defective products and recommend improvements.
• Lead sorting operations to classify defective products.
• Prepare and submit comprehensive quality improvement reports.
• Build and maintain strong client relationships.
• Ensure compliance with company policies and documentation.
• Take on additional responsibilities as needed.

Skills

Analytical skills

Problem-solving skills

Communication

Interpersonal skills

Attention to detail

Customer service

Education

Bachelor's degree in Mechanical Engineering

Job description

A technology solutions company is seeking a Field Quality Engineer to serve as the primary liaison for customer quality concerns. The ideal candidate will manage quality issues, evaluate defective products, and prepare detailed reports while building strong client relationships. A Bachelor's degree in Mechanical or Industrial Engineering and relevant experience in field engineering or quality assurance are required. This role offers an opportunity for substantial career advancement and competitive compensation.