Residential Property Manager

Capstone Realty Professionals; Phoenix (AZ); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Bonuses

401K matching

Health insurance

Team culture

Job summary

A Phoenix-based real estate brokerage seeks a licensed real estate agent for a full-time property manager role. You will manage rental properties while ensuring excellent customer service and communications with owners and tenants. The ideal candidate will have an active Arizona real estate license, organizational skills, and experience in residential property management. A strong focus on proactive problem solving and relationships is essential. The firm offers great pay, bonuses, and a supportive team environment.

Qualifications

• Active Arizona real estate license required.
• Background in residential property management.
• Experience with property management software is a plus.
• Proven customer service experience in real estate.
• Strong listening and problem-solving.
• Proficient with spreadsheets.
• Solid organizational skills.
• Excellent phone skills.

Responsibilities

• Be the main point of contact for property owners and tenants.
• Conduct rental comps to determine rents.
• Manage maintenance requests from tenants.
• Enforce lease agreements.
• Handle portfolio turns with approved vendors.
• Manage tenant expectations and issues.
• Process move-outs.

Skills

Organizational skills

Customer service experience

Problem solving

Communication skills

Problem Solving

Spreadsheet Skills

Organizational Skills

Phone Skills

Education

Active Arizona real estate license

Tools

Property management software

Appfolio

Job description

Our growing Phoenix based, top rated, real estate brokerage/property management firm, Capstone Realty Professionals, is looking to add a new member to our successful team. We are currently seeking a licensed real estate agent for a full time property manager role. The right person will be an extremely organized multi-tasker that loves offering great customer service and has personal experience managing a portfolio of residential properties. You must be a TEAM PLAYER, must be able to interact with owners and tenants professionally and be able to pick up the phone to problem solve. An ACTIVE ARIZONA REAL ESTATE LICENSE is required. Don't let the title fool you, this is a high touch customer service position where great relationships with clients is paramount to success! The biggest difference between Capstone Property Managers and others is our ability to be proactive and bring solutions instead of reactive.

Your Duties Will Include:

• Being the main point of contact for our property owners and tenants
• Determining rents by running a rental comps
• Managing lite maintenance requests from tenants
• Enforcing the lease agreements
• Handling your portfolio property turns using our approved vendors
• Managing tenant expectations, concerns and issues
• Processing move outs

Our ideal applicant will have:

• AN ACTIVE AZ REAL ESTATE LICENSE
• A background in residential property management
• Experience with property management software. Appfolio experience A PLUS.
• Proven customer service experience in the real estate industry
• Active listening and problem solving experience.
• Ability to create and track with spreadsheets
• Solid organizational skills
• Exceptional phone skills

This is an in-office, customer service based role with room for growth. IF YOU HAVE EVER BEEN GIVEN AN AWARD FOR CUSTOMER SERVICE OR GOING ABOVE AND BEYOND FOR YOUR CLIENTS WE WANT TO HEAR FROM YOU. Our property management division has grown year over year since 2008 and we need great people to add to the culture of our team. We pride ourselves on offering GREAT service and company culture and would like to hear from you if you value those things as well.

Our brokerage, Capstone Realty Professionals, is a small boutique real estate brokerage that focuses on its people. Offering great pay, bonuses, matching 401K, paid health and bi-annual bonuses we are a team that is like family. If this sounds intriguing to you and you have the skill set we are looking for, we would love to hear from you!