Residential Programs Manager

Bridgewell; Beverly (MA); On-site; USD 58,000 - 60,000; Full time

Benefits offered by this job

Excellent health benefits

Birthday off paid

On-call compensation

Professional development

Training opportunities

Collaborative work environment

Job summary

Bridgewell is seeking a Residential Manager to ensure the quality of care and smooth daily operations of a residential home. You will hire, train, and supervise staff, manage the program budget, and monitor clinical and medical needs of residents.

The role requires coordinating schedules, ensuring certifications, and collaborating with clinical teams and families to provide comprehensive support. On-call coverage and driving responsibilities are included, with Bridgewell offering competitive

Qualifications

• Bachelor's degree preferred or equivalent direct care supervisory experience.
• Minimum 2 years' experience in direct care with supervisory responsibilities.
• High school diploma with 3–5 years of direct care experience also acceptable.
• Must have a valid US driver’s license and at least 1 year of driving experience.
• Experience with HIPAA, safety, and quality assurance documentation is required.

Responsibilities

• Oversee daily operations of a residential home and ensure quality of care.
• Coordinate staff hiring, training, and supervision.
• Monitor program budget and expenses; manage overtime and supplies.
• Maintain certifications (CPR/First Aid, PPS, PABC) and ensure training compliance.
• Collaborate with clinical and nursing teams to address medical and behavioral needs.
• Communicate with guardians and families; foster positive relationships.
• Maintain accurate electronic health records and program documentation.
• Coordinate on-call coverage and scheduling with staff and per diem resources.
• Ensure vehicles are maintained and operated per Bridgewell policies.
• Provide timely performance evaluations and staff coaching.
• Protect client privacy and ensure HIPAA compliance.

Skills

Staff supervision

Scheduling & staffing

Training & development

Regulatory compliance (DDS/CARF)

Family communication

Data management & documentation

Budget management

Safe driving

Education

Bachelor's degree preferred

Associate's degree + 2+ years direct care

High school diploma + 3–5 years direct care

1–2 years supervisory experience

Current US driver’s license

Job description

Bridgewell is seeking a Residential Manager to ensure the quality of care and smooth daily operations of a residential home. You will hire, train, and supervise staff, manage the program budget, and monitor clinical and medical needs of residents.

The role requires coordinating schedules, ensuring certifications, and collaborating with clinical teams and families to provide comprehensive support. On-call coverage and driving responsibilities are included, with Bridgewell offering competitive