Residential Programs Lead — Person-Centered Care

Thomas Allen, Inc.; Shakopee (MN); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Mileage reimbursement for work-related

Paid training and certifications

Employee appreciation programs

Mental health support

Career advancement opportunities

Job summary

Thomas Allen, Inc. is seeking a Residential Assistant Program Manager to support the Program Manager in day-to-day operations and ensure high-quality person-centered care under MN 245D and the Positive Supports Rule.

The role offers leadership growth within a collaborative team focused on independence, community integration, and well-being for the individuals served. The position emphasizes teamwork, compliance, and ongoing training, with multiple locations in Shakopee, MN.

Qualifications

• Must have at least 2 years of full-time experience working in a Community Residential setting.
• Must be mature, polite, and possess leadership abilities and demonstrate competency in the completion of the above noted job responsibilities.
• Ability to assist with personal hygiene, meal preparation, home maintenance, and community outings
• Must be proficient at High School level in speaking, comprehending, reading and writing English to fully communicate with the individuals we serve and staff members, to implement specialized medical and/or behavioral protocols and programming within the home/division, and to document required information.
• Must successfully complete Thomas Allen’s Medication Administration training course and prove competency.

Responsibilities

• Partner with leadership to lead a team in providing person-centered support services to individuals receiving services under 245D regulations, while fostering positive and respectful relationships with each person served.
• Collaborate with leadership to develop and implement individualized service plans that reflect the needs and preferences of each individual served, while promoting their independence and community integration.
• Work closely with leadership to ensure that individuals receiving services have access to quality care and services, including medical care and behavioral supports, in a safe and positive environment.
• Maintain accurate documentation of services provided and comply with all applicable regulations and policies, while encouraging the team to maintain high standards of professionalism and ethics.
• Coordinate transportation services as needed to individuals receiving services, promoting inclusivity and accessibility in partnership with leadership.
• Participate in quality assurance and improvement activities, working with the team to continuously improve service delivery and outcomes.
• Provide training and coaching to team members, fostering a positive and supportive work environment that values collaboration and continuous learning.
• Assist with scheduling, including alternating on-call duties, and finding staff to fill in as needed, in partnership with leadership and the team's overall success.
• Perform other duties as assigned, contributing to the overall success of the team and the individuals receiving services, while working in partnership with leadership to achieve the team's goals.

Skills

Leadership abilities

Communication skills

English speaking and writing

Valid driver's license

Education

High school diploma or equivalent

First Aid & CPR training

Job description

Thomas Allen, Inc. is seeking a Residential Assistant Program Manager to support the Program Manager in day-to-day operations and ensure high-quality person-centered care under MN 245D and the Positive Supports Rule.

The role offers leadership growth within a collaborative team focused on independence, community integration, and well-being for the individuals served. The position emphasizes teamwork, compliance, and ongoing training, with multiple locations in Shakopee, MN.