Residential Program Manager: Lead Care & Operations

Community Options, Inc.; Las Cruces (NM); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid holidays

Generous PTO

403b retirement plan

Career growth opportunities

University partnerships with tuition

Job summary

Community Options, Inc. is seeking a Residential Program Manager in Las Cruces, NM to lead a team delivering person-centered supports to individuals with disabilities. This role oversees scheduling, staff development, and daily operations in residential and community settings.

The position requires collaboration with families, adherence to ISP/PCP plans, and ensuring accurate documentation and regulatory compliance. Starting pay is $44,000 per year with competitive benefits.

Qualifications

• Bachelor's degree preferred; High school diploma or equivalent required
• Two years’ full-time work experience in supporting people with disabilities
• Valid driver’s license with a satisfactory driving record
• Knowledge of state regulatory agency operations and standards relevant to supporting individuals with intellectual or developmental disabilities
• Employment is contingent upon successful completion of checks of criminal background, central registry, child abuse registry, and drug testing

Responsibilities

• Manage staff schedules and ensure shifts are adequately staffed
• Manage team performance through effective communication, training, performance management, staff meetings, and employee recognition
• Develop and implement activity programs including the Meaningful Day curriculum
• Communicate with the families and guardians of individuals we support as needed
• Ensure individuals are supported per their ISP/PCP including medication management, meal planning, and behavior management
• Ensure program documentation and billable records are completed accurately and timely
• Monitor the health and medical needs of individuals and immediately report any concerns
• Manage relationships with the families and guardians of the individuals in our care
• Ensure work locations and vehicles are clean, well maintained, and stocked with necessary supplies including groceries, medications, and cleaning supplies
• Additional tasks and responsibilities may be assigned
• Employee must cooperate with the license and department staff in any inspection, inquiry, or investigation

Skills

Staff management

Communication

Training

Scheduling

Documentation

Regulatory knowledge

Education

Bachelor's degree preferred

High school diploma or equivalent

Job description

Community Options, Inc. is seeking a Residential Program Manager in Las Cruces, NM to lead a team delivering person-centered supports to individuals with disabilities. This role oversees scheduling, staff development, and daily operations in residential and community settings.

The position requires collaboration with families, adherence to ISP/PCP plans, and ensuring accurate documentation and regulatory compliance. Starting pay is $44,000 per year with competitive benefits.