Residential Program Manager — Impact-Driven Care Leader

Community Options; Hackensack (NJ); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Competitive benefits

Paid holidays

Generous PTO

403b retirement

Job summary

Community Options, Inc. in Hackensack, New Jersey seeks a Residential Program Manager to lead a team delivering person-centered supports to individuals with disabilities.

You will oversee day-to-day operations, scheduling, training, and ISP/PCP-aligned care, including medication management and behavior support. The role emphasizes regulatory compliance, thorough documentation, and collaboration with families and guardians to achieve program goals.

Qualifications

• Bachelor's degree preferred; High school diploma or equivalent required.
• Two years’ full-time work experience in supporting people with disabilities.
• Valid driver’s license with a satisfactory driving record.
• Knowledge of state regulatory agency operations and standards relevant to supporting individuals with intellectual or developmental disabilities.
• Employment is contingent upon successful completion of checks of criminal background, central registry, child abuse registry, and drug testing

Responsibilities

• Manage staff schedules and ensure shifts are adequately staffed
• Develop and implement activity programs including the Meaningful Day curriculum
• Communicate with the families and guardians of individuals we support as needed
• Ensure individuals are supported per their ISP/PCP including medication management, meal planning, and behavior management
• Ensure program documentation and billable records are completed accurately and timely
• Monitor the health and medical needs of individuals and immediately report any concerns
• Manage relationships with the families and guardians of the individuals in our care
• Ensure work locations and vehicles are clean, well maintained, and stocked with necessary supplies including groceries, medications, and cleaning supplies
• Employee must cooperate with the license and department staff in any inspection, inquiry, or investigation

Skills

Staff management

Communication

Regulatory knowledge

Education

Bachelor's degree preferred

High school diploma or equivalent

Job description

Community Options, Inc. in Hackensack, New Jersey seeks a Residential Program Manager to lead a team delivering person-centered supports to individuals with disabilities.

You will oversee day-to-day operations, scheduling, training, and ISP/PCP-aligned care, including medication management and behavior support. The role emphasizes regulatory compliance, thorough documentation, and collaboration with families and guardians to achieve program goals.