Residential Program Manager - Lead Care & Compliance

Choice Respect Independence - CRi; Richmond (VA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Retirement plan (403b)

Life insurance

Job summary

CRi is seeking a Program Manager for the Residential program in Richmond, VA. The role leads the program operations, ensuring quality care and a safe environment aligned with CRi's mission.

The manager supervises staff, manages budgets, coordinates admissions and service planning, and ensures regulatory compliance. Five years of supervisory experience and QIDP qualification are required; a BA/BS is mandatory with a Master’s preferred.

Qualifications

• Must have BA/BS degree in related field.
• Five (5) years of experience in the field with supervisory experience of at least 4 people.
• Experience in supervision, budgeting, crisis intervention, assessment, and service planning.
• Must qualify as a QIDP: Bachelor’s degree in human services or related field and at least one year of documented experience with individuals who have intellectual or developmental disabilities.
• Must have experience with the ID/DD population and behavior management.
• Must have experience with individuals with physical disabilities.

Responsibilities

• Manages the program budget.
• Responsible for quality of facility and equipment.
• Serves as initial point of contact and agency liaison for families and collaborating agencies.
• Under Clinical Director, aligns program with CRi philosophy.
• Coordinates and integrates programs and services (admission, discharges, planning).
• Conducts orientation, in-service training, and supervision of staff.
• Ensures quality of record keeping.
• Implements patient rights and responsibilities.
• Implements approved clinical policies and procedures.
• Conducts Performance Improvement activities according to CRi policy and procedures.
• Maintains program compliance with regulatory requirements.

Skills

Supervision

Budgeting

Crisis intervention

Assessment

Service planning

ID/DD population

Behavior management

QIDP knowledge

Physical disabilities experience

Education

BA/BS degree in related field

Master's degree in Human Services

Job description

CRi is seeking a Program Manager for the Residential program in Richmond, VA. The role leads the program operations, ensuring quality care and a safe environment aligned with CRi's mission.

The manager supervises staff, manages budgets, coordinates admissions and service planning, and ensures regulatory compliance. Five years of supervisory experience and QIDP qualification are required; a BA/BS is mandatory with a Master’s preferred.