Residential Program Manager

Arcwc MD; Washington (District of Columbia); Hybrid; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Short-term disability

403(b) with match

Paid time off

7 holidays

Professional development

Casual dress code

Job summary

Arcwc MD in Washington County, MD is hiring a Residential Program Manager for IDD and human services. Lead 4–6 homes, supervise 30–40 DSPs, and ensure person-centered care.

The role requires IDD experience and prior leadership in a human services setting, with a Monday–Friday schedule and an on-site work arrangement. Benefit options include health and dental insurance, life and short-term disability, a 403(b) plan with company match, and paid time off plus holidays.

Qualifications

• 1+ year of direct experience supporting individuals with IDD.
• 1+ year of supervisory or management experience in IDD or human services.
• Ability to mentor staff and promote team growth.
• Must be 21+ years old and eligible to work in the U.S.

Responsibilities

• Oversee operations of 4–6 residential homes.
• Supervise, coach, and support a team of 30–40 Direct Support Professionals.
• Promote a positive, inclusive, and accountable team culture.
• Ensure quality, person-centered care in home and community.
• Communicate with families, guardians, and interdisciplinary teams.
• Monitor documentation, compliance, and program performance.

Skills

IDD experience

Supervisory experience

Communication skills

Driver's license

Job description

Remote Status: On-Site
Now Hiring: Residential Program Manager – IDD / Human Services Required
Location: Washington County, MD
Pay:Starting at $50,000/year
Schedule: Monday–Friday, core hours 8:00 AM–5:00 PM, with participation in an on-call rotation
Position Type: Full-Time

This Is Not a General Management Role

This position requires direct experience supporting individuals with intellectual and developmental disabilities (IDD) and prior leadership experience in a human services setting.

If your background is not in IDD or human services, this role will not be a match.

What You’ll Do:

• Oversee operations of 4–6 residential homes
• Supervise, coach, and support a team of 30–40 Direct Support Professionals (DSPs)
• Promote a positive, inclusive, and accountable team culture
• Ensure individuals receive quality, person-centered care in the home and community
• Communicate with families, guardians, and interdisciplinary team members
• Monitor documentation, compliance, and program performance

Requirements:

• Required: 1+ year of direct experience supporting individuals with intellectual and developmental disabilities (IDD)
• Required: 1+ year of supervisory or management experience in an IDD or human services setting
• Preferred: Experience mentoring, coaching, or developing staff
• 21+ years old
• Valid U.S. driver’s license held for at least 2 years with a good driving record (not including permit time)
• Ability to lift/transfer up to 50 pounds
• Must pass a reading and math assessment and meet all pre-employment requirements, including a background check, drug screen, and physical exam
• Health, dental & supplemental insurance (shared cost)
• Company-paid life insurance & short-term disability
• 403(b) retirement plan with company match
• Paid Time Off + 7 paid holidays
• Professional development & growth opportunities
• Casual dress code, employee appreciation events

FLS Certification Bonus Program:

Front Line Supervisors are eligible to earn a $1,500 certification bonus within their first year.