Residential Program Manager

ViaQuest; Reynoldsburg (OH); On-site; USD 40,000; Full time

Job summary

ViaQuest is seeking a Support Manager to ensure quality support for individuals with developmental disabilities. Responsibilities include coordinating services, supervising staff, and engaging with the community. Ideal candidates will have relevant experience, strong communication skills, and a commitment to providing exceptional support. Full-time benefits include medical, vision, dental, and a 401k.

Benefits

Paid training

Benefit package for full-time employees

Qualifications

• 3 years of experience in developmental disabilities required.
• Supervisory or management experience necessary.

Responsibilities

• Ensure quality services and community engagement for individuals served.
• Manage services, including appointments and behavior strategies.
• Supervise Direct Support Professionals for quality service delivery.

Skills

Customer Service

Communication

Decision-Making

Time Management

Education

High school diploma/GED

Bachelor's or Master's degree in social services

Job description

A Great Opportunity / Full Time / $40,000 per year

At ViaQuest Residential Services we provide quality support and services to individuals with developmental disabilities in their homes. Apply today and make a difference in the lives of the individuals we serve!

Responsibilities may include:

• Ensure that the individuals we serve are receiving quality services and are engaged with the community.
• Coordinate and manage all services and supports for the individuals served, including medical appointments, household management, behavior management, financial services, benefits, etc.
• Use behavioral health interventions to improve outcomes for individuals served.
• Assist in the ongoing development of behavior support strategies and ensuring the implementation of these strategies, including providing training and assessing the effectiveness of the behavior support.
• Collaborate with all members of the individuals’ service team to ensure great communication and customer service is in place.
• Supervise Direct Support Professionals and make sure they are thoroughly trained and providing the best possible services.
• Monitor staffing hours to ensure appropriate services are provided and coverage is in place for all shifts.
• Provide great customer service to individuals served, families/guardians, the county board, and all members of the service team.

Requirements for this position include:

• High school diploma/GED and 3 years of experience in the field of developmental disabilities is required or Bachelors’ or Masters’ level degree in a social services field.
• Strong customer service and communication skills.
• Supervisory or management experience.
• Displays strong communication skills and possess excellent decision-making and time-management skills.

What ViaQuest can offer you:

• Paid training.
• Benefit package for full-time employees (including medical, vision, dental, disability and life insurance and a 401k).

At ViaQuest, we're committed to offering choices in healthcare. Our services include hospice, behavioral and mental health care, and more.

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