Residential Program Manager

Socket.dev; Effingham (NH); On-site; USD 52,000 - 58,000; Full time

Job summary

The Program Manager at Next Steps Community Services oversees an adult residential program, coordinating with area agencies, families, guardians, and external health professionals to ensure high-quality services. You lead a team to support individuals with developmental disabilities and ensure program compliance.

You will monitor overall health and wellness, help residents reach personal goals, and ensure timely, accurate documentation and licensing adherence across the program.

Qualifications

• Previous Experience Required
• High School Diploma, or G.E.D.
• Valid Driver’s License
• Must be at least 21 years old
• Must be willing to complete a criminal background check
• Must be authorized to work in the United States

Responsibilities

• Oversee an adult residential program and provide direct liaison with Area Agencies, families, guardians, and external health professionals.
• Ensure overall physical and mental health and wellness of individuals and help them attain their goals.
• Ensure highest possible quality of services and adherence to certification and licensing requirements.
• Maintain accurate and timely program and client documentation.

Skills

Valid Driver’s License

Interpersonal Communication

Empathy and Patience

Teamwork and Reliability

Problem Solving

Compliance and Integrity

Education

High School Diploma or GED

Job description

Welcome to Next Steps Community Services!

Next Steps Community Servicesis a New Hampshire-based organization offering therapeutic, person-centered residential support for adults with developmental disabilities, mental health conditions, and related behavioral needs. With a compassionate, trained team and a continuum of care designed to help individuals build skills, achieve personal goals, and live their best lives, Next Steps is committed to empowering people on their journey toward independence and well-being.

Opening in

Effingham, NH

Openings

• Residential Program Manager

Compensation

• $52K-$58K/Year Plus an Excellent Benefits Package!

Hiring Requirements

• Previous Experience Required
• High School Diploma, or G.E.D.
• Valid Driver’s License
• Must be at least 21 years old
• Must be willing to complete a criminal background check
• Must be authorized to work in the United States

Work Environment

Group Home for Adults with Developmental Disabilities

Supervises

Direct Support Professionals and Team Leaders

Summary

The Program Manager has direct oversight of an adult residential program providing support to individuals diagnosed with intellectual and developmental disabilities. The Program Manager is the direct liaison between Next Steps and the Area Agencies and or funding sources, family members, guardians, external health care professionals and any other ancillary service providers. The Program Manager is responsible to ensure the overall physical and mental health and wellness of the individuals and to assist them in attaining their goals. The Program Manager is responsible in ensuring the highest quality of services are being delivered to the individuals. The Program Manager is responsible in ensuring that the program is adhering to all certification and licensing requirements. The Program Manager is responsible for the accurate and timely completion of all program and client documentation.

Do you like to work with people?

Staff assists each individual to become more productive and active members of their community. Next Steps Community Services offers onsite services and supports provided by highly trained staff. This includes an array of services to enhance the quality of life for each person served. Individualized clinical and behavioral treatment; counseling services; independent living skill development; vocational/educational skill development; and relationship-oriented coaching, mentoring, and teaching are the staples offered at this program.

Ongoing Training

We provide all staff training and staff are paid to attend these trainings. First Aid, CPR, MOAB, Medication Administration Program, Fire Safety, OSHA, Human/Client Rights Training.

Candidates with the following experience are encouraged to apply

• DSP Team Lead, Direct Support Professional (DSP), Caregiver, Residential Counselor, Support Staff, Direct Care Staff, or Group Home Staff experience
• Background in human services or direct care roles.

Candidates with knowledge in any of these areas are encouraged to apply

• Supporting individuals with developmental or intellectual disabilities, including Autism Spectrum Disorder (ASD)
• Person-centered support, behavioral support, and positive behavior strategies
• Independent living skills, life-skills coaching, community integration, and daily living support

Helpful skills for success in this role include

• Program management & leadership
• Medication administration (as permitted by state guidelines)
• Meal preparation and documentation
• Safety monitoring and crisis prevention
• Strong communication, empathy, patience, reliability, teamwork, problem-solving, and compassionate care

Next Steps Community Services assures equal opportunity and public access and, if necessary, affirmative action in all its policies regarding employment and provision of services. Next Steps does not discriminate in its hiring, programs, or policies based on race, color, creed, religion, ancestry, national origin, age, disability, sex, marital status, or sexual orientation.