Residential Program Director, Latency Group Home

Northeast Center For Youth and Families Inc; Springfield (MA); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading organization in youth and family services seeks a Residential Program Director for its latency-age Therapeutic Group Home in Springfield, MA. The role involves overseeing clinical, residential, and medical services while ensuring compliance with state regulations. Ideal candidates will have experience in non-profit administration and trauma informed care, along with a proactive approach to leadership. This position offers a focus on improving service delivery and staff development within a supportive environment.

Benefits

Robust benefits package

Qualifications

• 3 years of experience as an administrator in a residential setting required.
• Demonstrate a working knowledge of the principles of trauma informed care.
• Must possess valid driving license and reliable transportation.

Responsibilities

• Develop and monitor service delivery within the therapeutic group home.
• Provide weekly supervision to Residential Supervisors and facilitate staff meetings.
• Ensure compliance with licensing and regulatory requirements.

Skills

Problem Solving

Analytical Skills

Initiative

Trauma Informed Care Knowledge

Job description

Posted: May 29, 2025 | Location: Springfield, MA
Division: Residential Services | Deadline: Open

Northeast Center for Youth & Families, Inc. (NCYF) is seeking a Residential Program Director for our latency age group home.

The ideal Residential Program Director is responsible for the overall operation and delivery of clinical, residential, and medical services within the latency-age Therapeutic Group Home. The ideal Residential Program Director candidate will have broad knowledge of non-profit administration and child protective systems as well as knowledge of state regulations pertaining to restraints and holds. A successful Residential Program Director will take initiative, have strong analytical and problem-solving skills, and is able to exercise good judgement.

Requirements:

• 3 years of experience as an administrator in a residential setting required
• Demonstrate a working knowledge of the principles of trauma informed care.
• Adult & Child CPR/First Aid/AED certification preferred (we will train staff)
• Must possess valid driving license
• Reliable transportation required.
• Approved CORI, DCF and driving background checks required.

Job Description:

• The Residential Program Director develops and monitors all aspects of service delivery within the therapeutic group home
• Residential Program Directors provide weekly supervision to the Residential Supervisors, facilitate staff meetings, and provide and monitor training and professional development of all staff in the therapeutic group home
• The Residential Program Director develops, in conjunction with residential leadership and clinical staff, quality performance indicators and monitors such indicators with the goal of continually assessing the services offered; as well, the Residential Program Director develops and implements policies and procedure in conjunction with the VP of Residential Services
• The Residential Program Director will continually monitor and ensure all licensing and regulatory requirements are met for the therapeutic group home
• Residential Program Directors may be called on to approach dysregulated clients utilizing CPI techniques and have the ability to obtain and maintain required certifications and licenses, including but not limited to CPR, First Aid, AED, CPI, and MAP trainings
• Residential Program Directors provide on-call coverage to the therapeutic group home in rotation

NCYF provides robust and comprehensive benefits to our staff!

NCYF provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. NCYF complies with applicable state and local laws governing non-discrimination in employment in every location in which the agency has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

" Family stabilization has been key in my daughter's recovery, mainstreaming in school and summer employment. NCYF dramatically changed our lives for the better. " - Parent