Residential Program Director

Complete Staffing Solutions; Springfield (MA); On-site; USD 62,000; Full time

Job summary

A leading staffing solutions company is seeking a Residential Program Director to oversee clinical and residential services for a latency-age group home. The role involves supervising staff, ensuring regulatory compliance, and maintaining a therapeutic environment. Ideal candidates will have a Bachelor’s degree and significant administrative experience in a residential setting.

Qualifications

• 3 years’ administrative experience in a residential setting.
• Knowledge of trauma-informed care principles.

Responsibilities

• Oversee all aspects of service delivery.
• Supervise Residential Supervisors and provide staff support.
• Ensure compliance with licensing and regulations.

Skills

Leadership

Regulatory Compliance

Trauma-Informed Care

Education

Bachelor’s degree

Master’s degree

Job description

Join to apply for the Residential Program Director role at Complete Staffing Solutions.

Position Details

Location: Springfield, MA

Salary: $62,000/year

About the Role

The Residential Program Director is responsible for overseeing the operation and delivery of clinical, residential, and medical services within the latency-age group home. This includes supervising staff, ensuring regulatory compliance, and maintaining a trauma-informed, therapeutic environment.

Responsibilities

• Oversee all aspects of service delivery
• Supervise Residential Supervisors and provide staff support
• Develop and monitor quality performance indicators
• Ensure compliance with licensing and regulations
• Collaborate on policies and procedures
• Participate in on-call rotation and crisis support
• Maintain certifications (CPR, First Aid, AED, CPI, MAP); training provided if needed)

Qualifications

• Bachelor’s degree required; Master’s preferred
• At least 3 years’ administrative experience in a residential setting
• Knowledge of trauma-informed care principles
• Familiarity with child protective systems and regulations
• Valid driver’s license and reliable transportation
• Ability to pass background checks (CORI, DCF, driving)

Additional Information

• Seniority level: Director
• Employment type: Full-time
• Job function: Business Development and Sales
• Industry: Staffing and Recruiting