Residential Program Director – Beverly, MA

Northeast Arc; Danvers (MA); On-site; USD 41,000 - 45,000; Full time

Benefits offered by this job

Health Insurance

Retirement plan

Tuition reimbursement

Paid time off

401k

Job summary

The Northeast Arc is seeking a Residential Program Director to oversee daily operations of residential facilities in Danvers, MA. You will ensure compliance with agency policies and state requirements while providing high-quality support to individuals with disabilities.

Responsibilities include supervising staff, maintaining safety plans, coordinating training, and ensuring accurate documentation. A BS/BA is preferred, with at least three years in human services and a valid MA driver’s license.

Qualifications

• BS/BA preferred; HS diploma or GED required; at least three years' experience with adults with developmental disabilities or in human services.
• Valid Massachusetts driver’s license and ability to travel as needed.
• Maintain certifications as required: First Aid, CPR, MAPs, Vehicle Safety, Human Rights, Fire Safety.

Responsibilities

• Oversee day-to-day operation of residences and ensure compliance with agency policies and DDS requirements.
• Provide supervision and support to individuals and staff in a respectful, empowering environment.
• Lead staffing, scheduling, training, and safety planning; maintain accurate documentation.
• Coordinate with Weekend On Call team for clinical information and status updates.
• Complete billing, payroll, and essential administrative tasks accurately and on time.

Skills

People management

Communication

Interpersonal skills

Team leadership

Education

BS/BA preferred

HS Diploma or GED

Three years experience in human services

First Aid CPR certification

MAPs

Vehicle Safety

Massachusetts driver's license

Tools

Microsoft Office

Kronos

Job description

Job Title Residential Program Director

Job Summary Oversees the day to day operation of the assigned residences including implementing agency policy and practice and ensuring compliance with the statutory requirements of the Department of Developmental Services DDS Fulfills programmatic responsibilities by providing quality living support and supervision to individuals with intellectual and physical disabilities and staff The candidate will ensure that the Northeast Arc NeArc Residential Division reflects the mission statement and vision

Primary Responsibilities

• Provides responsive effective residential support and leads staff in creating an atmosphere that places individual respect dignity and empowerment above all elseWork as part of the Residential Team including assisting peers as needed providing Residential Office Coverage and having a working knowledge of all Residential Homes and SystemsUtilize a PBS approach when working with staff and individuals including promoting the agency objectives related to personal growth community involvement and decision makingEnsure Residential Team Members are aware of daily schedule and staffing coverage Keep the team informed of any pertinent issues at the home and changes in status including providing clinical information to Weekend On Call team as necessaryComplete required documentation completely and accurately including ISP Documentation Health Care Records HCSIS Incident Reporting Weekend Notes House Profiles Vacation Memos Staffing Schedules and House Committee ReportsParticipate in Directors Meetings Clinical Meetings JAMM meetings QAs and other meetings as deemed necessary Participate in Agency training and Committees as assignedEnsure House Books and Systems are in compliance with Residential Standards QA Tools and DDS Survey and Certification including Fire Drill Logs Resource Manuals House Meeting Books Confidential Books Medical Books Money Books and Data BooksMaintain and follow a current safety plan including training staff conducting fire drills and reporting any issues Ensure minimum safety ratios are maintained at all timesHire organize and coordinate staff to meet the goals of the agency Facilitate staff meetings and provide on site supervision and support to staff Be approachable and responsive to staffComplete billing information payroll other documentation accurately and in a timely fashionHave a working knowledge of computer systems including Microsoft Office and Kronos

Requirements

• BSBA strongly preferred HS DiplomaGED and minimum of three years prior experience supporting adults with developmental disabilities or within human servicesA desire to assist people in achieving their dreams and goalsMaintain certifications as required in Northeast Arc Policy and Procedures including but not exclusive to First Aid CPR MAPs Vehicle Safety Human Rights and Fire Safety Maintain a valid Massachusetts drivers licenseMust be able to work at a deskcomputer in an office environment and also be physically able to provide direct support to individuals in their homes

What We Offer You

• Generous time off holiday vacation sick
• Tuition reimbursement
• Health Insurance
• Life insurance
• Retirement plan
• Other benefits

Job Details

• Hours M F 9 am to 5 pm
• Hourly Pay 3000 to 3133

About the Employer

The Northeast Arc is a premier provider of services that help people with disabilities become full participants in the community choosing for themselves how to live learn work socialize and play We were founded in 1954 by courageous and determined parents who wanted to ensure that their children and others with disabilities will always have every opportunity to thrive in the community Come join one of Massachusetts most established innovative and passionate organizations Benefits 401kDental InsuranceEmployee discountFlexible spending accountHealth insuranceLife insurancePaid time offRetirement planTuition reimbursementVision insurance