Residential Plumbing Supervisor

Frank Gay Services; Florida; On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Group life insurance

HSA

401k matching

Training & development

Career advancement opportunities

Company take-home vehicle

Gas card

Uniform

iPad

Company phone

Paid holidays

Paid vacation

Weekly pay

Job summary

Frank Gay Services is seeking a seasoned Plumbing Supervisor to lead our residential plumbing team and drive service excellence in the field and on-site visits.

You will coach and develop technicians, monitor performance via Service Titan, ensure quality standards, and address customer concerns while supporting sales goals. Outdoor work and a strong ownership mindset are essential for this role in all weather conditions.

Qualifications

• 5+ years of residential plumbing experience with diagnostic troubleshooting.
• 3+ years in plumbing supervision with ability to train others.
• In home services industry knowledge and experience.
• Willing to work outdoors in any weather conditions.
• Experience training junior technicians and establishing a growth path.
• Proactive, takes ownership and demonstrates core values.
• Service Titan software experience is a plus.

Responsibilities

• Manage the performance of plumbing technicians in the field via phone and onsite visits.
• Provide technical support for all plumbing service calls and uphold Frank Gay Services standards.
• Hire, train, and develop a team and manage the team of plumbing technicians.
• Manage plumbing technician board through Service Titan.
• Implement and enforce a quality control process throughout the department.
• Address and resolve customer issues.
• Be a champion of the Frank Gay Service culture and live the core values.

Skills

Leadership

Field management

Training

Service Titan

Problem solving

Customer service

Outdoor work

Technical aptitude

Ownership

Tools

Service Titan

Job description

Seize the opportunity to elevate your career and make a significant impact as a Plumbing Supervisor with our dynamic plumbing team at Frank Gay Services. This role is ideal for a seasoned plumbing professional with a strategic mindset and drive to exceed service and sales targets.

What We Offer You

Pay Range: 65,000 - 80,000+ / yr

Benefits

• Medical, Dental, Vision, Group Life, & HSA
• Matching 401k benefits
• On-going training & development
• Career Advancement Opportunities
• Company take-home vehicle, gas card, uniform, ipad and company phone
• Paid Holiday
• Paid Vacation
• Weekly pay

What You Will Do

• Manage the performance of plumbing technicians in the field via phone and onsite visits.
• Provide technical support for all plumbing service calls, help solve problems, and ensure Frank Gay Services standards are being met.
• Hire, train, and develop a team and manage the team of plumbing technicians .
• Manage plumbing technician board through Service Titan
• Implement and enforce a quality control process throughout the department
• Address and resolve customer issues
• Be a champion of the Frank Gay Service culture and Live the Core Values

What You Will Need

• At least five (5) years of residential Plumbing experience with diagnostic troubleshooting and repair services.
• At least three years (3) Plumbing supervisor experience with an ability to train others.
• In home services Industry knowledge and experience
• Must be willing to work outdoors in any weather conditions.
• Experienced and high-performing residential plumbing calls
• High Technical aptitude with troubleshooting and resolving plumbing issues
• Experience training junior technicians and establishing a career path for growth
• Proactive, someone who takes ownership
• Service Titan Software experience a plus
• Open Schedule Availability compatible with the demands of the business
• Open to learning and working with technology
• Physical Dexterity must occasionally lift and/or move 100 pounds or more averaging 4 times a week