Residential Plumbing Supervisor

Frank Gay Residential; Florida; On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Group Life, &

HSA

Matching 401k benefits

On-going training & development

Career Advancement Opportunities

Company take-home vehicle, gas card, i

Uniform, iPad and company phone

Paid Holiday

Paid Vacation

Weekly pay

Job summary

Frank Gay Services in Florida is seeking a Plumbing Supervisor to lead our residential plumbing team, oversee field technicians, and ensure service excellence. You will provide technical support, train staff, and uphold company standards while driving growth and customer satisfaction.

You will manage the Service Titan workflow, implement quality controls, and address issues promptly, with a focus on safety and efficiency in varying weather conditions.

Qualifications

• Five years of residential plumbing experience with diagnostic troubleshooting and repair.
• At least three years in a plumbing supervisor role with ability to train others.
• Knowledge of in-home services industry and customer service standards.

Responsibilities

• Direct and evaluate plumbing technicians in the field via calls and on-site visits.
• Provide technical support for service calls and ensure company standards are met.
• Hire, train, and develop the plumbing team for growth.
• Manage the plumbing technician board through Service Titan.
• Implement quality control across the department and resolve customer issues.

Skills

Plumbing supervision

Residential plumbing

Troubleshooting

Team leadership

Service Titan

Tools

Service Titan Software

Job description

Overview

Seize the opportunity to elevate your career and make a significant impact as aPlumbing Supervisor with our dynamic plumbing team atFrank Gay Services. This role is ideal for a seasoned plumbing professional with a strategic mindset and drive to exceed service and sales targets.

What We Offer You:

Pay Range: 65,000 - 80,000+ / yr

Benefits:

• Medical, Dental, Vision, Group Life, & HSA


• Matching 401k benefits


• On-going training & development


• Career Advancement Opportunities


• Company take-home vehicle, gas card, uniform, ipad and company phone


• Paid Holiday


• Paid Vacation


• Weekly pay

What You Will Do:

• Manage the performance of plumbing technicians in the field via phone and onsite visits.


• Provide technical support for all plumbing service calls, help solve problems, and ensure Frank Gay Services standards are being met.


• Hire, train, and develop a team and manage the team of plumbing technicians.


• Manage plumbing technician board through Service Titan


• Implement and enforce a quality control process throughout the department


• Address and resolve customer issues


• Be a champion of the Frank Gay Service culture andLive the Core Values

What You Will Need:

• At least five (5) years of residential Plumbing experience with diagnostic troubleshooting and repair services.


• At least three (3) Plumbing supervisor experience with an ability to train others.


• In home services Industry knowledge and experience


• Must be willing to work outdoors in any weather conditions.


• Experienced and high-performing residential plumbing calls


• High Technical aptitude with troubleshooting and resolving plumbing issues


• Experience training junior technicians and establishing a career path for growth


• Proactive, someone who takesownership


• Service Titan Software experience a plus


• Open Schedule Availability compatible with the demands of the business


• Open to learning and working with technology


• Physical Dexterity must occasionally lift and/or move 100 pounds or more averaging 4 times a week