Plumbing Supervisor - Lead Field Tech Team

Frank Gay Residential; Tampa (FL); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Group life

HSA

401k match

Training & development

Career advancement

Company vehicle

Gas card

Uniform

iPad

Company phone

Paid holidays

Paid vacation

Weekly pay

Job summary

Frank Gay Services is seeking a Plumbing Supervisor in the Tampa area to lead the residential plumbing team and drive service and sales targets.

You will hire, train, and develop technicians, manage ServiceTitan workflows, and uphold quality standards while delivering exceptional customer service.

Qualifications

• At least five (5) years of residential Plumbing experience with diagnostic troubleshooting and repair services.
• At least three (3) Plumbing supervisor experience with an ability to train others.
• In home services Industry knowledge and experience
• Must be willing to work outdoors in any weather conditions.
• Experienced and high-performing residential plumbing calls
• High Technical aptitude with troubleshooting and resolving plumbing issues
• Experience training junior technicians and establishing a career path for growth
• Proactive , someone who takes ownership
• Service Titan Software experience a plus
• Open Schedule Availability compatible with the demands of the business
• Open to learning and working with technology
• Physical Dexterity must occasionally lift and/or move 100 pounds or more averaging 4 times a week.

Responsibilities

• Manage the performance of plumbing technicians in the field via phone and onsite visits.
• Provide technical support for all plumbing service calls, help solve problems, and ensure Frank Gay Services standards are being met.
• Hire, train, and develop a team and manage the team of plumbing technicians.
• Manage plumbing technician board through Service Titan
• Implement and enforce a quality control process throughout the department
• Address and resolve customer issues
• Be a champion of the Frank Gay Service culture and Live the Core Values

Skills

Supervisory experience

Team leadership

Customer service

Problem solving

Proactive ownership

Open to learning & tech

Tools

Service Titan

Job description

Overview

Seize the opportunity to elevate your career and make a significant impact as a Plumbing Supervisor with our dynamic plumbing team atFrank Gay Services. This role is ideal for a seasoned plumbing professional with a strategic mindset and drive to exceed service and sales targets.

What We Offer You:

Pay Range: 65,000 – 80,000 / yr

Benefits:

• Medical, Dental, Vision, Group Life, & HSA
• Matching 401k benefits
• On-going training & development
• Career Advancement Opportunities
• Company take-home vehicle, gas card, uniform, ipad and company phone
• Paid Holiday
• Paid Vacation
• Weekly pay

What You Will Do:

• Manage the performance of plumbing technicians in the field via phone and onsite visits.

• Provide technical support for all plumbing service calls, help solve problems, and ensure Frank Gay Services standards are being met.

• Hire, train, and develop a team and manage the team of plumbing technicians.

• Manage plumbing technician board through Service Titan

• Implement and enforce a quality control process throughout the department

• Address and resolve customer issues

• Be a champion of the Frank Gay Service culture and Live the Core Values

What You Will Need:

• At least five (5) years of residential Plumbing experience with diagnostic troubleshooting and repair services.
• At least three years (3) Plumbing supervisor experience with an ability to train others.
• In home services Industry knowledge and experience
• Must be willing to work outdoors in any weather conditions.
• Experienced and high-performing residential plumbing calls
• High Technical aptitude with troubleshooting and resolving plumbing issues
• Experience training junior technicians and establishing a career path for growth
• Proactive , someone who takes ownership
• Service Titan Software experience a plus
• Open Schedule Availability compatible with the demands of the business
• Open to learning and working with technology
• Physical Dexterity must occasionally lift and/or move 100 pounds or more averaging 4 times a week.