Residential Plumbing Supervisor

Frank-Gay-Services-1; Florida; On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Medical & Dental

Vision

Group Life & HSA

401k Matching

Training & Development

Career Advancement

Company Vehicle

Gas Card

Uniform

iPad

Company Phone

Paid Holidays

Paid Vacation

Weekly Pay

Job summary

Frank Gay Services in Florida is seeking a Plumbing Supervisor to lead our skilled plumbing team. You will manage field technicians, provide technical support on service calls, and help ensure we meet service and sales targets while upholding safety and quality standards.

The role requires at least five years in residential plumbing and prior supervisor experience. You will train staff, manage the Service Titan board, and champion our core values while working outdoors in varied weather.

Qualifications

• Five+ years in residential plumbing with troubleshooting and repair experience.
• Three+ years in plumbing supervision and team training.
• Knowledge of in-home services industry and customer interactions.
• Willingness to work outdoors in various weather conditions.
• Experience training junior technicians and defining career paths.
• Proactive mindset with ownership of projects and issues.
• Service Titan software experience is a plus.
• Open to flexible scheduling and learning new technology.
• Ability to lift and move heavy objects as required.

Responsibilities

• Oversee field technicians’ performance and productivity.
• Provide technical support on service calls and uphold standards.
• Hire, train and develop the plumbing team.
• Manage technician board via Service Titan.
• Implement and enforce quality control across the department.
• Address and resolve customer issues.
• Champion the Frank Gay Service culture and core values.

Skills

Residential plumbing

Supervisor experience

In-home services

Outdoor work

Train junior technicians

Proactive ownership

Open schedule

Tech-friendly

Physical dexterity

Tools

ServiceTitan

Job description

Overview

Seize the opportunity to elevate your career and make a significant impact as aPlumbing Supervisor with our dynamic plumbing team atFrank Gay Services. This role is ideal for a seasoned plumbing professional with a strategic mindset and drive to exceed service and sales targets.

What We Offer You:

Pay Range: 65,000 - 80,000+ / yr

Benefits:

• Medical, Dental, Vision, Group Life, & HSA


• Matching 401k benefits


• On-going training & development


• Career Advancement Opportunities


• Company take-home vehicle, gas card, uniform, ipad and company phone


• Paid Holiday


• Paid Vacation


• Weekly pay

What You Will Do:

• Manage the performance of plumbing technicians in the field via phone and onsite visits.


• Provide technical support for all plumbing service calls, help solve problems, and ensure Frank Gay Services standards are being met.


• Hire, train, and develop a team and manage the team of plumbing technicians.


• Manage plumbing technician board through Service Titan


• Implement and enforce a quality control process throughout the department


• Address and resolve customer issues


• Be a champion of the Frank Gay Service culture andLive the Core Values

What You Will Need:

• At least five (5) years of residential Plumbing experience with diagnostic troubleshooting and repair services.


• At least three (3) Plumbing supervisor experience with an ability to train others.


• In home services Industry knowledge and experience


• Must be willing to work outdoors in any weather conditions.


• Experienced and high-performing residential plumbing calls


• High Technical aptitude with troubleshooting and resolving plumbing issues


• Experience training junior technicians and establishing a career path for growth


• Proactive, someone who takesownership


• Service Titan Software experience a plus


• Open Schedule Availability compatible with the demands of the business


• Open to learning and working with technology


• Physical Dexterity must occasionally lift and/or move 100 pounds or more averaging 4 times a week