Residential Plumbing Service Technician — High Earnings

HELP; Kentucky; On-site; USD 80,000 - 150,000; Full time

Benefits offered by this job

Company vehicle

Tools provided

Medical, dental, and vision insurance

401(k) with company match

Company paid life insurance

Paid time off and holidays

Team events and training

Job summary

HELP is seeking a Plumbing Service Technician to diagnose issues, educate homeowners, and present Good, Better, Best options that fit their home and budget. This role offers uncapped commission, a company vehicle, tools, and opportunities for career advancement while delivering exceptional workmanship and customer experiences.

Join a team that works on residential sites across Cincinnati, Northern Kentucky, and Southeast Indiana and be rewarded for performance.

Qualifications

• 2+ years of residential plumbing service experience.
• Ability to educate homeowners with Good, Better, Best options.
• Strong customer service and communication skills.
• Knowledge of local plumbing codes.
• Journeyman license is a plus.
• Valid driver's license with clean driving record.
• Self-motivated and able to work with a team.
• Committed to delivering exceptional workmanship and customer experience.

Responsibilities

• Diagnose, troubleshoot, repair, and replace residential plumbing systems and fixtures.
• Deliver an exceptional customer experience by educating homeowners on the condition of their plumbing systems.
• Present Good, Better, Best repair and replacement options that empower customers to choose the solution that best fits their home and budget.
• Identify opportunities for system improvements, upgrades, water quality solutions, fixture replacements, and preventative maintenance.
• Perform repairs in compliance with all local plumbing codes and company quality standards.
• Complete accurate estimates, invoices, and service documentation using mobile technology.
• Maintain a clean, organized company vehicle and professional appearance.
• Participate in ongoing technical and sales training to continually improve your skills and income potential.
• Consistently achieve individual performance, customer satisfaction, and sales goals.

Skills

Residential plumbing

Customer education

Sales capability

Customer service

Code knowledge

Driver's license

Tablet/mobile apps

Team collaboration

Education

Journeyman license

Tools

Mobile apps

Job description

HELP is seeking a Plumbing Service Technician to diagnose issues, educate homeowners, and present Good, Better, Best options that fit their home and budget. This role offers uncapped commission, a company vehicle, tools, and opportunities for career advancement while delivering exceptional workmanship and customer experiences.

Join a team that works on residential sites across Cincinnati, Northern Kentucky, and Southeast Indiana and be rewarded for performance.