Residential Plumbing Technician - High Earn with Vehicle

Help; Cincinnati (OH); On-site; USD 80,000 - 150,000; Full time

Benefits offered by this job

Company vehicle

Health insurance

401(k) with match

Paid time off

Holidays

Uniforms

Team events

Job summary

HELP in Cincinnati, OH is seeking an experienced Plumbing Service Technician who thrives in a consultative, customer-first environment. You will diagnose residential plumbing issues, educate homeowners, and present repair options to help customers make informed decisions for their home and budget.

You will deliver quality workmanship, earn commissions, and continually improve through training. The role requires field work at residential sites, using tablets for estimates, and maintaining a

Qualifications

• 2+ years of residential plumbing service experience with strong diagnostic and troubleshooting skills.
• Proven ability to educate homeowners and present Good, Better, Best repair and replacement options.
• Strong customer service, communication, and relationship-building skills.
• Ability to identify additional service opportunities while maintaining a customer-first approach.
• Knowledge of local plumbing and mechanical codes.
• Comfortable using tablets and mobile software to complete estimates and service documentation.
• Valid driver's license with a clean driving record.
• Self-motivated, dependable, and able to work collaboratively with team members.
• Committed to delivering exceptional workmanship and an outstanding customer experience on every service call.
• Competitive base pay with commissions for high earning potential
• Company vehicle, tools, iPhone, iPad, and uniforms.
• Medical, dental, and vision insurance.
• 401(k) with company match.
• Paid time off and holidays
• Company cookouts and team events

Responsibilities

• Diagnose, troubleshoot, and repair residential plumbing systems and fixtures.
• Deliver an exceptional customer experience by educating homeowners on the condition of their plumbing systems.
• Present repair and replacement options that empower customers to choose the solution that best fits their home and budget.
• Identify opportunities for system improvements, upgrades, water quality solutions, fixture replacements, and preventative maintenance.
• Perform repairs in compliance with all local plumbing codes and company quality standards.
• Complete accurate estimates, invoices, and service documentation using mobile technology.
• Maintain a clean, organized company vehicle and professional appearance.
• Participate in ongoing technical and sales training to continually improve your skills and income potential.
• Consistently achieve individual performance, customer satisfaction, and sales goals.

Skills

Diagnostic skills

Customer education

Communication

Sales opportunities

Code knowledge

Mobile/tablet usage

Driver's license

Team collaboration

Customer-first service

Performance mindset

Tools

Estimating software

Tablet/mobile tools

Mobile documentation tools

Job description

HELP in Cincinnati, OH is seeking an experienced Plumbing Service Technician who thrives in a consultative, customer-first environment. You will diagnose residential plumbing issues, educate homeowners, and present repair options to help customers make informed decisions for their home and budget.

You will deliver quality workmanship, earn commissions, and continually improve through training. The role requires field work at residential sites, using tablets for estimates, and maintaining a