Residential Plumbing Service Tech - High Earnings & Growth

Bartlett Heating & Cooling Inc; Marietta (GA); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Health, Dental, Vision Insurance

401(k) with Company Match

Paid Time Off & Holidays

Service vehicle & gas card

Dispatch from home with service zones

Job summary

Bartlett Heating & Cooling is seeking a Residential Plumbing Service Technician to diagnose, repair, and install plumbing systems in single-family homes. You will deliver safe, high-quality workmanship and excellent customer experiences on every service call.

Ideal candidates have 3+ years of residential plumbing experience, a valid driver’s license, and strong communication skills. This role requires lifting 50–75 pounds and may involve varied environments.

Qualifications

• 3+ years of residential plumbing service experience in single-family homes.
• Strong knowledge of plumbing systems, troubleshooting, and local codes.
• Ability to diagnose issues and present repair/replacement options to customers.
• Sales experience is preferred.
• Valid Driver's License.
• Ability to pass a pre-employment drug screen and background check.
• Must reside within 30 miles of our shop in Marietta, GA.
• Ability to lift 50-75 pounds and work in varying environments.
• Strong communication, troubleshooting, and customer service skills.
• Comfortable using tablets and field service software.

Responsibilities

• Diagnose, repair, maintain, and install residential plumbing systems and fixtures, including water heaters, faucets, toilets, garbage disposals, piping, and drainage systems.
• Respond promptly to service calls, delivering high-quality workmanship and exceptional customer service.
• Perform thorough inspections of plumbing systems to identify issues and recommend repair, replacement, or maintenance solutions.
• Troubleshoot leaks, clogs, drainage concerns, water pressure issues, and other plumbing-related problems using industry best practices.
• Educate homeowners on findings, recommended solutions, pricing options, and preventative maintenance opportunities.
• Accurately complete work orders, estimates, and service documentation in a timely manner.
• Maintain company tools, equipment, and service vehicles in a clean, organized, and professional condition.
• Follow all safety standards, plumbing codes, and company policies to ensure quality and compliance.
• Communicate effectively with dispatchers and office staff to provide job updates and support efficient scheduling.
• Represent the company with professionalism, integrity, and a customer-first attitude at every interaction.
• Perform other duties as assigned.

Skills

Plumbing expertise

Troubleshooting

Customer service

Communication

Sales experience

Valid driver's license

Physical ability

Tablets/field software

Tools

Field service software

Job description

Bartlett Heating & Cooling is seeking a Residential Plumbing Service Technician to diagnose, repair, and install plumbing systems in single-family homes. You will deliver safe, high-quality workmanship and excellent customer experiences on every service call.

Ideal candidates have 3+ years of residential plumbing experience, a valid driver’s license, and strong communication skills. This role requires lifting 50–75 pounds and may involve varied environments.