Residential Plumbing Service Technician — Educate & Repair

HELP Plumbing, Heating and Air Conditioning; Covington (KY); Presencial; USD 80 000 - 150 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive base pay with commissions

Company vehicle, tools, iPhone, iPad,

Medical, dental, and vision insurance.

401(k) with company match.

Company paid life insurance

Paid time off and holidays

Company cookouts and team events

Resumo da oferta

HELP Plumbing, Heating and Air Conditioning is seeking an experienced Plumbing Service Technician to diagnose issues, educate homeowners, and present repair and replacement options that fit home budgets. You will deliver exceptional workmanship on service calls and maintain a professional appearance.

Join a team that values customer experience and ongoing training to grow skills and income potential, with a base pay plus commissions and company-provided vehicle, tools, and benefits.

Qualificações

• 2+ years of residential plumbing service experience with strong diagnostic and troubleshooting skills.
• Proven ability to educate homeowners and present Good, Better, Best repair and replacement options.
• Strong customer service, communication, and relationship-building skills.
• Ability to identify additional service opportunities while maintaining a customer-first approach.
• Knowledge of local plumbing and mechanical codes.
• Valid driver's license with a clean driving record.

Responsabilidades

• Diagnose, troubleshoot, and repair residential plumbing systems and fixtures.
• Deliver an exceptional customer experience by educating homeowners on the condition of their plumbing systems.
• Present repair and replacement options that empower customers to choose the solution that best fits their home and budget.
• Identify opportunities for system improvements, upgrades, water quality solutions, fixture replacements, and preventative maintenance.
• Perform repairs in compliance with all local plumbing codes and company quality standards.
• Complete accurate estimates, invoices, and service documentation using mobile technology.
• Maintain a clean, organized company vehicle and professional appearance.
• Participate in ongoing technical and sales training to continually improve your skills and income potential.
• Consistently achieve individual performance, customer satisfaction, and sales goals.

Conhecimentos

Diagnostic & Troubleshooting

Customer education

Communication

Team collaboration

Ferramentas

Tablet usage

Mobile software

Descrição da oferta de emprego

HELP Plumbing, Heating and Air Conditioning is seeking an experienced Plumbing Service Technician to diagnose issues, educate homeowners, and present repair and replacement options that fit home budgets. You will deliver exceptional workmanship on service calls and maintain a professional appearance.

Join a team that values customer experience and ongoing training to grow skills and income potential, with a base pay plus commissions and company-provided vehicle, tools, and benefits.