Residential Plumbing Service Technician

Vailes Brothers Inc; Fishersville (VA); On-site; USD 52,000 - 90,000; Full time

Benefits offered by this job

Company vehicle with gas card

Comprehensive benefits package

Paid holidays and PTO from day one

IRA with company match

Company-provided uniforms

Paid technical training and continuing

Uniforms

Job summary

Vailes Home Improvement Services in Fishersville, VA is seeking an experienced Residential Plumbing Service Technician to join our team. This full-time role offers year-round employment with competitive hourly pay and a strong earning potential based on performance.

You'll diagnose and repair residential plumbing issues, educate homeowners, and deliver quality service. Company benefits include a vehicle with gas card, training, and opportunities for advancement.

Qualifications

• Minimum 3 years of residential plumbing service experience.
• Strong knowledge of residential plumbing systems and codes.
• Excellent troubleshooting and communication skills.

Responsibilities

• Diagnose, repair, and maintain residential plumbing systems on scheduled service calls.
• Educate homeowners about repair options and preventative maintenance.
• Maintain accurate service documentation and coordinate with dispatch.
• Mentor apprentices and developing plumbers as needed.

Skills

Residential plumbing

Customer service

Troubleshooting

Communication skills

Tools

Soldering

Pipe threading

Gas line testing

Job description

Residential Plumbing Service Technician

Vailes Home Improvement Services

Fishersville, VA

Full-Time | Residential Service | Year-Round Employment

Pay: $25.00-$34.00+ per hour based on experience

Total Earning Potential: Approximately $90,000+ annually with performance incentives, commissions, and spiffs

Build Your Plumbing Career with One of the Shenandoah Valley's Most Trusted Home Service Companies

Vailes Home Improvement Services is looking for an experienced Residential Plumbing Service Technician to join our growing team. If you enjoy diagnosing plumbing problems, delivering quality repairs, educating homeowners, and providing outstanding customer service, this is an opportunity to build a rewarding career with a company that values your skills and invests in your future.

As a family-owned company, Vailes Home Improvement Services has earned a reputation for dependable HVAC, plumbing, and home improvement services backed by exceptional craftsmanship and honest customer care. We believe our employees are the reason for our success, which is why we provide year-round work, ongoing training, supportive leadership, and opportunities for long-term career growth.

Why Join Vailes Home Improvement Services?

• Family-owned company with a strong reputation throughout the Shenandoah Valley
• Consistent year-round service work with an established customer base
• Excellent earning potential through hourly pay, commissions, and incentives
• Supportive leadership committed to employee success
• Ongoing technical training and career development
• Positive team culture focused on collaboration and professionalism
• Employee appreciation events and company gatherings
• Long-term career stability with opportunities for advancement

Compensation and Benefits

• $25.00-$34.00+ per hour based on experience
• Total earning potential of approximately $90,000+ annually
• Performance incentives, commissions, and spiff opportunities
• Comprehensive benefits package with up to $7,000 in company-paid benefits annually
• Company vehicle with gas card
• Insurance options available
• Paid holidays and paid time off beginning on your first day
• IRA with company match
• Company-provided uniforms
• Paid technical training and continuing professional development

What You'll Do

As a Residential Plumbing Service Technician, you'll respond to scheduled service calls to diagnose, repair, and maintain residential plumbing systems while delivering an exceptional customer experience. You'll troubleshoot plumbing issues, repair leaks, replace fixtures, clear drain blockages, install plumbing components, and restore systems to proper operation with quality workmanship.

You'll educate homeowners about repair options, replacement recommendations, and preventative maintenance solutions that help protect their plumbing systems. You'll maintain accurate service documentation, keep your company vehicle organized and properly stocked, communicate closely with dispatch and office staff throughout the day, and represent Vailes Home Improvement Services with professionalism on every call. Experienced technicians may also mentor apprentices and developing plumbers by sharing technical knowledge, promoting best practices, and helping strengthen customer service skills.

What We're Looking For

We're seeking experienced plumbing professionals with at least three years of residential plumbing service experience and a strong understanding of residential plumbing systems. Candidates should be comfortable diagnosing plumbing problems, performing repairs, installing fixtures, soldering, threading pipe, testing gas lines, and completing a wide variety of residential plumbing service work.

Knowledge of local plumbing codes, industry best practices, and safe work procedures is important. Successful candidates should possess excellent troubleshooting abilities, strong communication skills, attention to detail, and the ability to explain technical information in a way homeowners can easily understand.

We're looking for dependable, organized professionals who take pride in quality workmanship, enjoy building customer relationships, and are committed to continuous learning and professional growth. A valid driver's license with an acceptable driving record is required.

About Vailes Home Improvement Services

For decades, Vailes Home Improvement Services has proudly served homeowners throughout the Shenandoah Valley by providing trusted HVAC, plumbing, and home improvement services with a commitment to integrity, quality craftsmanship, and exceptional customer care. Our continued success is built on hiring talented professionals, supporting their growth, and creating a workplace where employees can build rewarding, long-term careers.

If you're looking for a company that values your experience, rewards outstanding performance, and provides the support you need to continue advancing your plumbing career, we'd love to hear from you.

Candidates will be required to pass a background check and drug test upon being given a conditional offer of employment.