Residential Parking Operations Supervisor

Reimagined Parking; New York (NY); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Union benefits (CBA)

Job summary

Reimagined Parking is seeking a Parking Manager for Residential Parking Operations to oversee safe and efficient parking services at a busy facility. You will assist the Operations Manager with staff supervision, revenue control, safety, and client relations.

Key duties include hiring support, training, meeting clients, maintaining facility standards, and preparing operating reports. This role requires strong communication, supervisory experience, and US work authorization.

Qualifications

• Must be at least 18 years old.
• Excellent written and oral communication skills.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Experience in account management and revenue collection.
• Previous supervisory experience.
• Previous in the parking industry, preferred.
• Must be authorized to work in the United States; E-Verify may apply.

Responsibilities

• Assist in the supervision of location staff including delegating, coaching/developing, monitoring performance, and ensuring compliance with company standards.
• Provide support to Operations Manager in regard to hiring, onboarding, scheduling, and training new employees.
• Act as a point of contact to client or Property Manager; attend location meetings and respond to client requests to maintain good relationships.
• Monitor maintenance of the facility to ensure garage/lot is clean, safe, and maintained to standards; supervise ongoing maintenance projects.
• Assist in supervision of ticket inventory, cash flow, reports, and audits to prevent loss through theft, error, or carelessness.
• Prepare daily, weekly, and monthly operating reports as required.
• Fill in to provide coverage for front line positions as needed.
• Use respectful communication to assist guests with questions, problems, and concerns; address escalated concerns from guests.
• Immediately respond to reports of accidents, incidents or safety concerns.
• Communicate professionally at all times with guests, client, and teammates.

Skills

Communication skills

MS Office

Account management

Supervisory experience

Parking industry experience

Work authorization in US

Job description

Reimagined Parking is seeking a Parking Manager for Residential Parking Operations to oversee safe and efficient parking services at a busy facility. You will assist the Operations Manager with staff supervision, revenue control, safety, and client relations.

Key duties include hiring support, training, meeting clients, maintaining facility standards, and preparing operating reports. This role requires strong communication, supervisory experience, and US work authorization.