Residential Options Manager - Multiple Single-Placement Homes

Autism Delaware Inc.; Wilmington (DE); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Job summary

Autism Delaware seeks an experienced Residential Options Manager to oversee multiple single-placement homes serving adults with autism and related disabilities. You will lead staff, ensure person-centered services, and maintain compliance across residences.

The role requires coordinating operations, budgets, and collaboration with families, guardians, and state agencies, while promoting independence and community inclusion. Travel between sites is required and 24/7 availability may be necessary.

Qualifications

• Experience in residential services leadership and program management.
• Must apply person-centered practices and regulatory standards.
• Ability to manage multiple locations and priorities.
• Flexible and available for 24/7 residential operations.

Responsibilities

• Supervise residential staff across multiple homes.
• Ensure person-centered services per individual support plans.
• Oversee daily operations, staffing, scheduling, and coverage.
• Monitor participant health, safety, and well-being.
• Support recruitment, onboarding, and retention of staff.
• Maintain regulatory documentation and quality assurance.
• Collaborate with families, guardians, and agencies.
• Provide on-call support and incident follow-up.
• Travel between residential locations as required.

Skills

Staff supervision

Leadership

Problem-solving

Communication

Organization

Regulatory knowledge

Job description

Residential Options Manager - Multiple Single-Placement Homes at Autism Delaware

Autism Delaware's adult services program, is seeking an experienced, compassionate, and highly organized Residential Manager to oversee multiple single-placement residential homes supporting adults with autism and related disabilities.

The Residential Manager plays a critical leadership role in ensuring high-quality, person-centered services while providing oversight of staff, program operations, regulatory compliance, and participant supports. This position is responsible for maintaining safe, supportive home environments that promote independence, community inclusion, and quality of life.

Position Responsibilities

Responsibilities include, but are not limited to:

• Providing direct supervision, coaching, and support to residential staff across multiple single-placement homes
• Ensuring the delivery of high-quality, person-centered services consistent with individual support plans
• Overseeing daily operations of assigned residences, including staffing, scheduling, and coverage needs
• Monitoring participant health, safety, medical appointments, and overall well-being
• Supporting individuals with behavioral, communication, and independent living needs
• Ensuring compliance with agency policies, DDDS regulations, licensing requirements, and documentation standards
• Conducting regular home visits, quality assurance reviews, and staff performance evaluations
• Assisting with incident management, investigations, and follow-up actions as necessary
• Collaborating with families, guardians, state agencies, healthcare providers, and other stakeholders
• Participating in the development and implementation of individual support plans and goals
• Monitoring household budgets, purchasing needs, and maintenance concerns
• Assisting with recruitment, onboarding, training, and retention of residential staff
• Providing on-call support and responding to emergencies as needed
• Promoting a positive team culture focused on collaboration, accountability, and excellence in service delivery
• Working on shift and in-shift weekly.

Qualifications

We are seeking candidates who are:

• Passionate about supporting individuals with autism and intellectual/developmental disabilities
• Experienced in residential services, staff supervision, and program management
• Skilled in leadership, problem-solving, and communication
• Able to effectively manage multiple priorities and locations
• Knowledgeable of person-centered practices and regulatory requirements
• Flexible and available to meet the needs of a 24/7 residential program

Preferred Qualifications

• Minimum of two years of experience in a leadership role in developmental disability residential services
• Experience supporting individuals with complex behavioral, medical, or communication needs

Applicants must have:

• A valid driver's license
• Proof of insurance

Travel between residential locations and community sites is required.

Why Join POW&R at Autism Delaware

• Meaningful work supporting adults with autism and related disabilities
• Opportunity to lead and develop a dedicated team of professionals
• Collaborative and supportive work environment
• Competitive salary and benefits package
• Professional growth and advancement opportunities