Residential Operations & Leasing Lead

Ymp-Real-Estate-Management-2; Florida; Presencial; USD 70.000 - 95.000; Jornada completa

Descripción de la vacante

YMP REM Residential is seeking a proactive Residential Operations Support Manager to oversee maintenance and leasing operations across a Florida portfolio of Class C communities, including Section 8 residents. The role requires weekly site visits and occasional travel to NC and KY, with strong knowledge of Yardi Voyager 8 and on-site leadership experience.

You will train leasing staff, ensure accurate marketing and pricing, and collaborate with regional leadership to optimize occupancy and

Formación

• Experience at Class C conventional properties with Section 8 Housing Choice Voucher residents.

Responsabilidades

• Maintain high maintenance standards across properties in the portfolio.
• Conduct audits of vacant units and ensure quality of turns.
• Audit before/after photos and make-ready documentation for policy compliance.
• Inspect properties to ensure unit-by-unit inspections.
• Track budget items and assist with maintenance and capital projects.
• Provide monthly portfolio reports on violations, safety, and capital projects.
• Ensure marketing pricing, concessions, and unit availability are accurate on all platforms.
• Create marketing content to support leasing and occupancy goals.
• Train Leasing Agents and Collections & Leasing Specialists on policies and processes.
• Support onboarding of new on-site staff and reinforce company standards.
• Identify training gaps and assist in developing additional training.
• Visit sites weekly and travel to NC/KY properties as needed.
• Create reports analyzing maintenance or leasing performance as directed.
• Other duties as necessary.

Conocimientos

Class C properties experience

Florida multifamily market

Leasing & admin training

Customer service excellence

Time management & multi-tasking

Educación

Bachelor's degree preferred

High school diploma required

Herramientas

Yardi Voyager 8

Microsoft Office (Word, Excel, Outlook, Teams)

Descripción del empleo

YMP REM Residential is seeking a proactive Residential Operations Support Manager to oversee maintenance and leasing operations across a Florida portfolio of Class C communities, including Section 8 residents. The role requires weekly site visits and occasional travel to NC and KY, with strong knowledge of Yardi Voyager 8 and on-site leadership experience.

You will train leasing staff, ensure accurate marketing and pricing, and collaborate with regional leadership to optimize occupancy and