Residential Multi‑Trade Technician II

FirstKey Homes, LLC; Irving (TX); On-site; USD 42,000 - 66,000; Full time

Job summary

FirstKey Homes, LLC seeks a Service Technician II to maintain and repair homes across multiple trades. You will travel daily within the market using company tools to complete service requests, ensuring safety, quality, and resident satisfaction.

Responsibilities include handling plumbing, electrical, HVAC, and general building maintenance, while following OSHA/EPA/ADA guidelines and company policies. This is a hands-on role demanding reliability and strong customer service.

Qualifications

• High School Diploma or equivalent.
• Strong background in residential construction, maintenance, and remodeling across multiple trades.
• Experience performing repairs and maintenance on plumbing, electrical, HVAC systems, appliances, and general home infrastructure.
• Valid driver’s license, auto insurance, and reliable transportation for extensive field travel.
• Knowledge of building codes, municipal by-laws, inspections, estimating, and project planning.
• Experience reading, writing, and evaluating project specifications and scopes of work.

Responsibilities

• Identify and report hazards or unsafe conditions promptly to prevent safety risks.
• Maintain, repair, and safely operate tools and equipment, ensuring compliance with safety protocols.
• Respond to residents in a courteous and professional manner, ensuring prompt resolution of service requests.
• Prioritize maintenance requests based on urgency and impact on resident comfort and safety.
• Conduct regular inspections of assigned properties to identify potential issues and implement preventive maintenance to avoid costly repairs.
• Perform routine and emergency maintenance repairs on plumbing, electrical, HVAC systems, appliances, and general building infrastructure.
• Maintain accountability of fleet vehicles, parts, tools, and supplies, ensuring necessary items are available for routine and emergency repairs.
• Complete service requests in a professional and timely manner to maintain property conditions and protect company assets.
• Other duties may be assigned by the manager based on company needs.

Skills

Troubleshooting

Critical Thinking

Repairing

Equipment Selection

Time Management

Communication

Safety-Oriented

Attention to Detail

Cooperation

Dependability

Independence

Adaptability/Flexibility

Problem-Solving Mentality

Strong Work Ethic

Education

High School Diploma or equivalent

Tools

Maintenance management software

Mobile devices (iPads, smartphones)

Job description

FirstKey Homes, LLC seeks a Service Technician II to maintain and repair homes across multiple trades. You will travel daily within the market using company tools to complete service requests, ensuring safety, quality, and resident satisfaction.

Responsibilities include handling plumbing, electrical, HVAC, and general building maintenance, while following OSHA/EPA/ADA guidelines and company policies. This is a hands-on role demanding reliability and strong customer service.