Residential Mortgage Asset Management / Servicing Oversight Analyst

Ellington Management Group; New York (NY); On-site; USD 80,000 - 120,000; Full time

Job summary

Ellington Management Group seeks a highly analytical Residential Mortgage Asset Management / Servicing Oversight Analyst in New York. You will own issues from identification to resolution, collaborating with accounting, servicers, vendors, and counterparties to implement repeatable, scalable processes.

The role focuses on enhancing portfolio-level controls, reducing losses, and improving efficiency by transforming recurring issues into documented workflows and dashboards with data-driven

Qualifications

• 1–10 years in residential mortgage servicing, servicing oversight, asset management, mortgage operations or a related area.
• Working understanding of the mortgage lifecycle and how servicers operate.
• Track record of fixing the underlying process, not just the immediate problem.
• Strong Excel skills and comfort working with large loan-level datasets.
• Clear, concise written and verbal communication with internal teams and outside servicers.

Responsibilities

• Monitor loan-level and portfolio performance, including delinquency, loss mitigation, modifications, foreclosure, bankruptcy, REO and payoffs.
• Oversee servicing transfers and loan boarding, and catch data and terms errors early.
• Confirm purchased balances are boarded accurately and first payments to servicers are made on time.
• Reconcile servicer reporting and remittances, and review advances, fees and claims.
• Work issues directly with servicers, vendors and counterparties through to resolution, and elevate with clear recommendations.
• Monitor foreclosure timelines against state and investor benchmarks, and follow up with servicers on delays.
• Make decisions on loss mitigation, foreclosure and REO sales.
• Maintain constant line of communications with origination partners
• Manage Early Payment Default pipeline.
• Turn recurring issues into documented workflows, exception reports and controls that cover the whole portfolio.
• Find manual work that can be automated or eliminated.
• Work with the technology team to design dashboards and monitoring tools that surface problems before they become losses.
• Use Excel and SQL to analyze loan and servicing data and to size the portfolio impact of an issue.
• Use AI tools such as Claude to speed up analysis, documentation and workflow building.
• Partner with our data and technology teams to scale what you build.

Skills

Excel

SQL

Communication

Tools

Claude AI

Job description

JOB DESCRIPTION:

We are seeking a highly analytical, process-oriented Residential Mortgage Asset Management / Servicing Oversight Analyst to join our team.
The ideal candidate will have a strong understanding of residential mortgages and mortgage servicing, combined with an exceptional ability to identify problems, understand root causes, and develop scalable processes to solve them. This is not simply a monitoring or reporting role. We are looking for someone who can look at an individual asset or servicing issue, develop repeatable solutions, improve portfolio-level controls, and continuously find ways to make our asset management processes more efficient and effective.

The successful candidate will take ownership of issues from identification through resolution, working closely with internal teams, accounting, mortgage servicers, vendors, and other counterparties.

The position will be located at our office in New York, NY.

Responsibilities will include but not limited to:

• Monitor loan-level and portfolio performance, including delinquency, loss mitigation, modifications, foreclosure, bankruptcy, REO and payoffs.
• Oversee servicing transfers and loan boarding, and catch data and terms errors early.
• Confirm purchased balances are boarded accurately and first payments to servicers are made on time.
• Reconcile servicer reporting and remittances, and review advances (P&I, escrow and corporate), fees and claims.
• Work issues directly with servicers, vendors and counterparties through to resolution, and elevate with clear recommendations.
• Monitor foreclosure timelines against state and investor benchmarks, and follow up with servicers on delays.
• Make decisions on loss mitigation, foreclosure and REO sales.
• Maintain constant line of communications with origination partners
• Manage Early Payment Default pipeline

Process and controls

• Turn recurring issues into documented workflows, exception reports and controls that cover the whole portfolio.
• Find manual work that can be automated or eliminated.
• Work with the technology team to design dashboards and monitoring tools that surface problems before they become losses.

Data and technology

• Use Excel and SQL to analyze loan and servicing data and to size the portfolio impact of an issue.
• Use AI tools such as Claude to speed up analysis, documentation and workflow building.
• Partner with our data and technology teams to scale what you build.

Qualifications, attributes and preferred experience:

Required

• 1–10 years in residential mortgage servicing, servicing oversight, asset management, mortgage operations or a related area.
• A working understanding of the mortgage lifecycle and how servicers operate.
• A track record of fixing the underlying process, not just the immediate problem.
• Strong Excel skills and comfort working with large loan-level datasets.
• Clear, concise written and verbal communication with internal teams and outside servicers.

Preferred

• Hands-on experience with loss mitigation, default servicing, advances or servicing transfers.
• Exposure to non-agency, non-QM, RTL, RPL/NPL or agency servicing guidelines.
• Basic SQL, or a strong willingness to learn it quickly.
• Experience using AI tools (Claude, ChatGPT and similar) in your day-to-day work.

About Ellington

Ellington Management Group, LLC was founded in December 1994 and currently has approximately $24 billion of assets under management in private hedge funds, private debt funds, separately managed accounts, public REITs, and Ellington sponsored CLOs. Ellington’s core strategies include multi-strategy credit, prepayment and related relative value, traditional mandate, and private credit strategies. Ellington is known for its highly analytical approach to portfolio construction and risk management, including extensive proprietary models that we believe provides us with a distinct competitive advantage over other market participants.

Ellington manages funds and private accounts for both U.S. and non-U.S. investors, including major pension funds, foundations, commercial and private banks, family offices, insurance companies, and funds of funds. Ellington employs approximately 180 people at its offices in Old Greenwich, Connecticut, New York, NY, and London, England.

More information regarding Ellington can be found at www.ellington.com.

Ellington Management Group is an Equal Opportunity Employer. Ellington's policy is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age or any other characteristic protected by applicable law.