Associate, Asset Management

Axia Capital Solutions; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

Axia Capital Solutions in the United States seeks an experienced Residential Mortgage Specialist to oversee delinquent and defaulted mortgage loan servicers, ensuring adherence to investor guidelines and optimal outcomes for a multi-billion-dollar portfolio. You will monitor performance, identify gaps, and drive corrective actions across the default lifecycle.

The role requires hands-on oversight of loss mitigation, foreclosure, REO, and liquidation strategies, with a focus on timely, compliant,

Qualifications

• 3-6 years of experience in residential mortgage servicing, default management, or investor/asset management oversight.
• Strong working knowledge of mortgage default lifecycle, including loss mitigation, foreclosure, bankruptcy, and REO.
• Experience overseeing or interacting with third-party servicers in an investor/asset manager context.
• Exposure to non-agency, distressed, or institutional mortgage portfolios is a plus.
• Deep understanding of servicer operations and default resolution workflows.
• Strong analytical and problem-solving skills with the ability to evaluate complex servicing decisions.
• Excellent written and verbal communication skills with ability to engage with servicers and internal stakeholders.
• Ability to manage multiple servicers and portfolios concurrently.
• Comfort working with servicing/reporting data, including Excel; SaaS platforms experience is a plus.

Responsibilities

• Oversee third-party servicers responsible for delinquent and defaulted residential mortgage loans, as well as REOs.
• Monitor servicer adherence to investor guidelines, servicing agreements, regulatory requirements, and internal expectations.
• Evaluate servicer decision-making across the default lifecycle, including loss mitigation, foreclosure, bankruptcy, REO, and liquidation strategies.
• Assess whether servicer actions are timely and aligned with optimal financial/resolution outcomes.
• Review loan-level default activity to ensure appropriate resolution paths based on loan characteristics and investor objectives.
• Identify suboptimal servicing strategies and recommend alternatives; escalate high-risk loans for enhanced review.
• Monitor cure rates, modification activity, foreclosure timelines, liquidation outcomes, and other KPIs.
• Coordinate with servicers to remediate issues and confirm corrective actions are implemented.
• Produce and review portfolio-level and servicer-level reporting related to delinquency, default status, and trends.

Skills

Mortgage servicing

Analytical thinking

Communication skills

Risk assessment

Data reporting

Education

Bachelor's degree in finance, business, real estate, or related field

Tools

Excel

SaaS platforms

Job description

Axia Capital Solutions (“Axia”), is a full-service transaction and portfolio management platform that leverages deep subject matter expertise and modern technology to assist clients with the acquisition, management, and disposition of mortgage and mortgage-related assets. We have significant growth objectives enabled by the backing and mandate of affiliates of Apollo Global Management and are seeking an experienced and highly motivated Residential Mortgage Specialist. In this role, you will provide active oversight of mortgage servicers to ensure delinquent and defaulted loans are being effectively managed in alignment with investor guidelines and optimal resolution outcomes for a multibillion-dollar trading and portfolio management business. The ideal candidate thrives in a creative, fastmoving environment and can effectively manage multiple servicers and portfolios simultaneously while applying sound judgment, attention to detail, and a result-oriented approach to default resolution.

PRIMARY RESPONSIBILITIES:

Servicer Oversight & Performance Management

• Oversee third-party servicers responsible for managing delinquent and defaulted residential mortgage loans, as well as REOs.
• Monitor servicer adherence to investor guidelines, servicing agreements, regulatory requirements, and internal expectations.
• Evaluate servicer decision-making and execution across the default lifecycle, including loss mitigation, foreclosure, bankruptcy, REO, and liquidation strategies.
• Assess whether servicer actions are timely, appropriate, and aligned with achieving optimal financial and resolution outcomes.
• Review loan-level default activity to ensure appropriate resolution paths are being pursued based on loan characteristics, borrower circumstances, and investor objectives.
• Identify cases where servicer strategy, execution, or pacing may be suboptimal and recommend alternative approaches.
• Monitor cure rates, modification activity, foreclosure timelines, liquidation outcomes, and other key performance indicators.
• Escalate high-risk or high-impact loans for enhanced review and intervention.
• Monitor and evaluate all servicer advances to ensure they are NPV accretive and consistent with investor guidelines and accepted servicing practices.
• Identify servicing gaps, delays, or deviations from expected practices through ongoing portfolio and servicer reviews.
• Track, document, and resolve servicing exceptions, including missed timelines, documentation deficiencies, or process breakdowns.
• Coordinate with servicers to remediate issues and confirm corrective actions are implemented and sustained.
• Maintain clear documentation and audit trails supporting oversight decisions and escalations.
• Produce and review portfolio-level and servicer-level reporting related to delinquency, default status, resolution activity, and performance trends.
• Analyze servicer data to identify emerging risks, performance outliers, and systemic issues.
• Support internal reporting for asset management, risk, trading, and senior leadership.
• Contribute to the development and refinement of default oversight metrics, dashboards, and review frameworks.

Cross-functional coordination

• Act as a key liaison between servicers and internal stakeholders including other Axia personnel, legal, risk, compliance, and accounting.
• Support investor, audit, and diligence requests related to default servicing practices and outcomes.
• Participate in servicer reviews, performance discussions, and periodic governance meetings.

QUALIFICATIONS AND EXPERIENCE:

• 3-6 years of experience in residential mortgage servicing, default management, special servicing, or investor/asset management oversight.
• Strong working knowledge of the mortgage default lifecycle, including loss mitigation, foreclosure, bankruptcy, and REO processes.
• Experience overseeing or interacting with third-party servicers in an investor, asset manager, or special servicing context preferred.
• Exposure to non-agency, distressed, or institutional mortgage portfolios is a plus.
• Deep understanding of servicer operations and default resolution workflows.
• Strong analytical and problem-solving skills with the ability to evaluate complex servicing decisions.
• Ability to identify risks, challenge servicer actions constructively, and drive issues to resolution.
• Effective written and verbal communication skills, including comfort engaging with servicers and internal stakeholders.
• Strong organizational skills and attention to detail, with the ability to manage multiple servicers and portfolios concurrently.
• Adept at learning and working in SaaS-type technology platforms and managing data accordingly, whether in a system of record or separately in Excel; high degree of comfort in working with servicing and portfolio reporting data.
• Bachelor’s degree in finance, business, real estate, or a related field preferred, or equivalent relevant experience.

Axia is an equal opportunity/affirmative action employer. The firm and its affiliates do not discriminate in employment because of race, color, religion, gender, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other criteria prohibited under controlling federal, state or local law.