Residential Medical Coordinator

Croyle-Nielsen Therapeutic Associates Inc; Conemaugh Township (PA); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

401(k) plan

Paid holidays

Paid training

Health benefits

Job summary

Croyle-Nielsen Therapeutic Associates, Inc. (C-NTA) seeks a Residential Medical Coordinator to oversee medical processes in our Johnstown-area residences.

The role emphasizes meticulous administration, staff training on medications, and regulatory compliance to protect rights and wellbeing of individuals served. Ideal candidates demonstrate strong organization, accountability, and leadership in a 24/7 setting, with an LPN license and relevant healthcare administration education.

Qualifications

• LPN license required.
• Associate degree or higher in Medical Administration, Healthcare Administration or related field.
• Supervisory experience in supporting adults with IDD is a plus.
• Experience with medical documentation, regulatory compliance, healthcare records, or coordinating medical services.

Responsibilities

• Serve as part of the residential management team to support health, safety, and well-being of individuals.
• Train and coach employees on medication administration; complete observations and track training.
• Audit medication records, medical documentation, equipment, and compliance with regulations.
• Assist with appointment coordination, review medical forms, maintain records, and ensure follow-up instructions.
• Report medical incidents, complete documentation, and ensure corrective actions are completed.
• Visit group homes to review medication storage, medical binders, and safety equipment.
• Partake in an on-call rotation and respond to urgent medical concerns outside normal hours.

Job description

Description

Croyle-Nielsen Therapeutic Associates, Inc. (C-NTA) is looking for a Residential Medical Coordinator who brings strong organizational skills, accountability, sound judgment, professionalism, a genuine commitment to helping others and the ability to uphold our mission to advocate for the rights, dignity, happiness, and inclusion of all people. This is a highly administrative and detail-driven position that plays a critical role in ensuring medical processes are completed accurately, staff are properly trained, medications are managed safely, and our residential program remains compliant with applicable regulations.

What You’ll Do

• Serve as an essential part of our residential management team, helping ensure the health, safety, and well-being of the individuals we support.
• Serve as primary medication administration trainer and coach employees on medication administration. Complete medication observations, track training completion and ensure staff meet established requirements.
• Audit medication records, medical documentation, equipment, and residential homes to ensure accuracy, safety, and regulatory compliance.
• Assist team members with appointment coordination, review medical consultation forms, maintain accurate records, and ensure follow-up instructions are communicated and implemented.
• Report medical-related incidents promptly, complete required documentation, and ensure corrective actions are completed by established deadlines.
• Conduct routine visits to group homes to review medication storage, medical binders, first-aid supplies, equipment, and other medical compliance requirements.
• Participate in an on-call rotation and respond appropriately to urgent medical concerns outside normal business hours.

What You’ll Bring

• A caring heart, a patient attitude, and a real passion for helping others succeed.
• An active LPN license, an associate degree or higher in Medical Administration, Healthcare Administration or related field. Previous supervisory experience especially in supporting adults with intellectual and developmental disabilities is a plus. Experience with medical documentation, regulatory compliance, healthcare records, or coordinating medical services is highly desirable.
• Demonstrated ability to manage and coordinate medical services for a large, complex caseload with the flexibility to work across multiple service lines
• Exceptional organizational skills with the ability to manage competing deadlines and proven ability to train, lead, and hold others accountable to high standards. Ability to meet deadlines, and work independently with minimal supervision.
• Proficiency with computers and the ability to learn and manage multiple technology systems. Excellent written and verbal communication skills.
• Strong ownership mentality with the ability to balance multiple priorities, manage a large, fast-paced workload while meeting strict deadlines without sacrificing accuracy or quality
• Ability to be flexible and work effectively within a 24/7 environment. Ability to work in-person in our Johnstown based office
• Experience in IDD, Residential, long-term care, or community-based services preferred
• Calm, decisive leadership style in high-pressure situations with a high level of integrity, follow-through, and ownership
• Leadership capability that can consistently execute with confidence to lead, coach, and hold staff accountable in a fair, consistent, and professional manner. This role is not suited for someone seeking a low-volume or task-based nursing position.
• Clear, professional communication skills and a solution-focused mindset in a dynamic and growing department
• Commitment to person-centered services, quality outcomes, and C-NTA’s core values and standards
• An ability to pass background checks, physical, and drug screening which C-NTA pays for you
• A valid PA driver’s license, reliable transportation, an ability to transport individuals safely and to travel between group homes and day programs throughout Johnstown and Somerset

What You’ll Get

At C‑NTA, we strive to create a workplace built on gratitude, teamwork, accountability, and meaningful work. As a full‑time employee, you can look forward to:

• A full‑time, hourly leadership position in a growing service
• Competitive compensation aligned with community‑based human services provider standards
• The opportunity to set a gold‑standard of care in our residential program while building strong medical systems that directly impact the health and safety of individuals
• Access to a variety of benefits like health, dental, vision, and many other programs and perks to benefit you and your family while recognizing that leading in a 24/7 department requires a flexible approach.
• Matching contributions and ability to save for your future with our 401(k) plan.
• Generous PTO starting on day 1, plus paid holidays and paid training.
• A culture rooted in employee experience, accountability, professionalism, and person‑centered care
• Opportunities to build your knowledge and skills through ongoing training and professional development.
• Work alongside a residential management team committed to collaboration, continual improvement, and providing quality services.

Why C‑NTA?

At C‑NTA, our tagline says it best: Be seen. Be heard. Be valued. We believe quality care starts with people who are supported, respected, and equipped to do their jobs well. Our work is about more than completing paperwork or checking compliance boxes. While that is important, we need people who will protect the health and dignity of the individuals who depend on us and ensure our teams have the tools, training, and guidance to provide exceptional care.

We are looking for someone who understands that the details matter, deadlines matter, and people matter most. We believe strong leadership creates strong teams, and strong teams change lives

If you are organized, dependable, and ready to bring accountability and purpose to a role that makes a meaningful difference every day, we can’t wait to talk to you!