RESIDENTIAL MANAGER

Abraxas Youth & Family Services; Woodland Park (NJ); On-site; USD 43,000 - 59,000; Full time

Benefits offered by this job

DailyPay

Medical, dental, vision insurance

401(k) retirement plan

Paid time off

Employee Assistance Program

Wellness programs

Employee referral bonus

Company-paid training

Job summary

Advancing Opportunities, Inc. is seeking a Residential Manager in Woodland Park, NJ to oversee daily operations of a residential site, supervise Direct Support Professionals, and uphold a safe, respectful living environment.

You will be a role model, guiding staff in program requirements and person-centered support. The role requires strong leadership, excellent communication, and the ability to adapt to emergencies and scheduling needs.

Qualifications

• High school diploma or equivalent is required.
• 2 years managerial experience in IDD field is strongly preferred.
• Excellent communication and interpersonal skills are essential.

Responsibilities

• Provide frontline supervision to all employees at the residential site.
• Ensure staff are trained, coached, and mentored; manage scheduling and coverage.
• Oversee daily operations per Individualized Service Plans and treatment plans.
• Coordinate and ensure safety, documentation, and compliance; respond to emergencies.

Skills

Compassionate and caring

Strong communication

Team leadership

Flexibility

Emergency response

Education

High school diploma or equivalent

Job description

Be the Reason Someone Has a Better Day

Residential Manager

Woodland Park, NJ

Full-Time

$24.50 per hour

Monday through Friday, 9:00 a.m. to 5:00 p.m.

Schedule may vary based on program coverage, shift coverage, and hospital coverage needs.

Paid Training | DailyPay Available

Looking for More Than Just a Job?

At Advancing Opportunities, Inc., we are not just hiring employees. We are building a team of compassionate professionals who believe everyone deserves the opportunity to live a fulfilling and independent life. Whether you are advancing your career, changing professions, or bringing years of leadership experience, we provide the training, support, and opportunities you need to succeed while making a meaningful difference in the lives of others.

About Advancing Opportunities, Inc.

For more than 76 years, Advancing Opportunities, Inc. has empowered individuals with intellectual and developmental disabilities to live meaningful, independent, and fulfilling lives. We provide person-centered services to people with disabilities and their families so they can live as independently as possible. Recognized as one of New Jersey’s leading disability service providers, the agency offers residential and community-based support, advocacy, career development, and family support. Advancing Opportunities, Inc. also operates the Assistive Technology Center, an online resource that helps people with disabilities, their families, educators, and employers identify and learn about assistive information and technology that can support their goals. At Advancing Opportunities, Inc., our team members are more than employees. They are advocates, mentors, leaders, and difference-makers. When you join our team, you become part of an organization that values compassion, teamwork, professional growth, and the belief that every person deserves the opportunity to thrive.

Why Join Our Team?

Competitive Pay & Outstanding Benefits

• Competitive pay of $24.50 per hour
• DailyPay, providing access to earned wages before payday
• Medical, dental, and vision insurance
• 401(k) retirement plan
• Paid time off
• Employee Assistance Program
• Wellness programs
• Employee referral bonus
• Company-paid training

Career Growth & Development

• Paid training programs
• Professional development opportunities
• Certification opportunities
• Leadership development programs
• Career advancement opportunities
• Opportunities across multiple service lines

Meaningful Work That Matters

• Lead a team that makes a difference every day
• Build relationships that positively change lives
• Help individuals achieve their personal goals
• Support independence, dignity, and self-confidence
• Strengthen the quality and consistency of residential services
• Join a mission-driven organization dedicated to serving others

What You’ll Do

As a Residential Manager, you will oversee the daily operation of an assigned residential site and help create a safe, healthy, and supportive environment that promotes communication, well-being, empowerment, and independence. You will supervise site employees, including Direct Support Professionals, and serve as a role model for the performance of job responsibilities, professional conduct, workplace attitude, and appropriate interactions with individuals receiving services and other professionals. The Residential Manager is included in required staffing ratios and may provide direct support and program coverage when needed.

Staff Supervision and Leadership

• Provide frontline supervision to all employees assigned to the residential site.
• Meet regularly with each site employee to provide supervision, skill development, coaching, and mentoring.
• Identify, document, and address employee training or performance improvement needs.
• Model professional conduct and reinforce expectations for the delivery of person-centered support.
• Manage site scheduling, including callouts, no-shows, time-off requests, and coverage needs.
• Provide direct coverage when necessary to maintain required staffing levels and continuity of services.
• Interview Direct Support Professional candidates and provide hiring recommendations.
• Participate in planning meetings and interdisciplinary team meetings for each individual supported.
• Promote teamwork, accountability, communication, and consistent implementation of program requirements.

Program Management

• Oversee the daily operation of the residential site in accordance with each individual’s Individualized Service Plan or treatment plan.
• Help maintain a safe, healthy, respectful, and person-centered living environment.
• Ensure that individuals receive the supervision, assistance, and support outlined in their plans.
• Respond appropriately to emergencies and crisis situations.
• Notify appropriate leadership and clinical personnel of incidents or concerns.
• Complete and submit incident reports accurately and within required timeframes.
• Immediately report medical concerns to program leadership and the agency nurse, as appropriate.
• Develop and coordinate monthly activities for individuals supported.
• Ensure planned activities are implemented and that required funds and resources are available.
• Encourage community participation, personal choice, independence, and achievement of individual goals.
• Coordinate and provide hospital coverage when required.

Administrative and Site Oversight

• Manage, monitor, document, and reconcile site-related and individual-related expenditures.
• Oversee the maintenance, cleanliness, upkeep, and safety of the residence.
• Monitor the condition and safe operation of site vehicles.
• Report needed repairs, maintenance issues, and safety concerns to the Unit Director.
• Monitor the completion, accuracy, and timeliness of required site documentation.
• Review logs, medication records, inventories, incident reports, assessments, progress notes, vehicle logs, and other required records.
• Communicate documentation concerns, compliance issues, and operational problems directly to the Program Director.
• Ensure the residence is prepared for state licensing visits and other inspections.
• Maintain readiness of individual files, medication records, program documentation, and the physical site.
• Support compliance with applicable regulations, agency policies, program procedures, and quality standards.

Who We’re Looking For

• Compassionate and caring
• Dependable and responsible
• Patient and positive
• Professional and team-oriented
• An effective communicator
• Comfortable supervising and developing employees
• Organized and attentive to detail
• Able to respond calmly and effectively during emergencies
• Committed to person-centered services
• Interested in building a meaningful career in human services
• Ready to make a difference in the lives of others

Qualifications

Required

• High school diploma or equivalent.
• 2 years Managerial Experience in the IDD Field
• Must have 2 years experience in State Licensing non-provisional
• 100% Scheduling Flexibility
• Must be at least 21 years of age.
• Strong working knowledge of applicable regulations, Advancing Opportunities, Inc. values, and program policies and procedures.
• Basic computer and internet literacy.
• Ability to use email, electronic timekeeping systems, and other applications required to enter and retrieve job-related information.
• Valid driver’s license.
• Access to a personal vehicle with at least the minimum automobile liability insurance coverage required by the state.
• Ability to successfully complete all required pre-employment screenings, including FBI clearance when applicable.
• Ability to successfully complete a physical examination and tuberculosis screening.
• Ability to work a flexible schedule when required to support program operations, staffing coverage, shift coverage, and hospital coverage, and to be in ratio at least 3 days/week.

Schedule

• Full-Time
• Monday through Friday
• 9:00 a.m. to 5:00 p.m.
• The schedule may vary based on operational and program needs.
• Additional flexibility is required for staffing coverage, shift coverage, emergencies, and hospital coverage, and to be in ratio at least 3 days/week.
• The Residential Manager may be required to provide direct program coverage to maintain appropriate staffing ratios.

Start a Career with Purpose

Some jobs pay the bills. Some jobs build careers. This job changes lives. If you are looking for meaningful work where your leadership, compassion, dedication, and hard work can make a real difference every day, we encourage you to apply.

Apply Today and Become the Reason Someone Has a Better Day.

“Creating a Better Tomorrow... Today”

About Our Organization

Advancing Opportunities, Inc. is part of the Inperium family of companies. Employment for this position is administered through Apis Services, Inc.

Equal Opportunity Employer

Apis Services, Inc., Inperium Inc., and affiliates provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, gender identity or expression, disability, genetic information, marital status, pregnancy, childbirth, veteran status, or any other status protected by law. This policy of nondiscrimination and equal employment opportunity extends to every phase and aspect of hiring and employment.