Assistant Supervisor S&A

New Haven; Spanish Fork (UT); On-site; USD 25,000 - 36,000; Full time

Job summary

New Haven, a residential treatment center for adolescent girls in Utah, invites applicants for a shift supervisor role. The position pays $22 per hour and requires evening hours (MWF 4:00pm–11:00pm plus 2 Sundays monthly) at our Spanish Fork location.

You will supervise Mentors, onboard new staff, coordinate training, and participate in interdisciplinary teams with therapists and nurses. A background in psychology or related fields is helpful, with strong leadership and crisis management skills.

Qualifications

• Must be 21+ and have a high school diploma (or equivalent), plus a valid Utah driver's license.
• Pass Utah State background check.
• Willing to commit for at least 8 months and obtain a Food Handler’s Permit before starting.
• Knowledge of student challenges, behavioral disorders, and medication protocols.
• Ability to work with interdisciplinary teams, lead by example, and manage crises calmly.
• Familiar with company policies, hiring and disciplinary procedures, and Mentor responsibilities.

Responsibilities

• Supervise and support Mentors during shifts, recognizing standout performance.
• Assign responsibilities to ensure smooth shift operations.
• Partner with HR to identify, hire, and onboard candidates.
• Guide new hires through orientation.
• Facilitate weekly training sessions and coaching.
• Monitor staff performance and conduct quarterly reviews.
• Address performance issues using disciplinary protocols.
• Share shift updates during handoffs for continuity.
• Represent the shift in Treatment Team meetings.
• Lead quarterly safety drills and model best practices.

Skills

Leadership

Communication

Crisis management

Team building

Policy understanding

Education

High school diploma (or equivalent)

Valid Utah driver’s license

Job description

Overview

Hourly Pay Rate: $22/hr

Location: 3082S. 700 S Spanish Fork, Utah 84660

Hours: MWF 4:00pm - 11:00 pm + 2 Sundays a month

Are you passionate about making a difference in the lives of adolescent girls? Are you studying or have a background in psychology, social work, behavioral science, or a related field? JoinNew Haven, a leading residential treatment center, and become a vital part of a mission-driven team dedicated to healing and transformation.

New Haven serves adolescent girls (ages 14–18) and their families through trauma-informed, relationship-based care. With campuses in Spanish Fork and Saratoga Springs, we offer a warm, home-like setting that blends therapeutic support with accredited academics. Our focus areas include trauma recovery, family systems, emotional regulation, and mental health.

Responsibilities

• Lead with Purpose:Supervise and support Mentors during shifts, recognizing standout performance and fostering a positive team culture.
• Strategic Delegation:Assign responsibilities effectively to ensure smooth, efficient shift operations.
• Talent Onboarding:Partner with HR to identify, hire, and onboard the right candidates for long-term success.
• Thorough Orientation:Guide new hires through a structured, checklist-based on-shift orientation.
• Continuous Development:Facilitate weekly training sessions and provide ongoing coaching to elevate team performance.
• Performance Oversight:Monitor and evaluate staff performance regularly, with formal quarterly reviews.
• Accountability & Discipline:Address performance issues professionally using structured disciplinary protocols.
• Clear Communication:Share key shift updates during handoffs to maintain continuity and transparency.
• Team Representation:Advocate for your shift during interdisciplinary Treatment Team meetings.
• Safety Leadership:Conduct quarterly safety drills and model best practices to maintain a secure environment.

Qualifications

• Meets Core Requirements:Must be 21+, hold a high school diploma (or equivalent), a valid driver’s license with a clean record, and pass a Utah State background check.
• Committed and Prepared:Willing to commit for a minimum of 8 months and obtain a Food Handler’s Permit before starting.
• Policy-Savvy:Well-versed in company policies, hiring and disciplinary procedures, and Mentor responsibilities.
• Student-Centered Knowledge:Understands student challenges, behavioral disorders, and medication protocols.
• Leadership-Driven:Leads by example with strong teaching, motivational, and team-building skills.
• Professional Collaboration:Works effectively with interdisciplinary teams including therapists and nurses.
• Calm Under Pressure:Skilled in communication, prioritization, and safely managing crisis situations when needed.#LI-O

Benefits

New Haven is an Equal Employment Opportunity Employer.We are committed to enriching the therapeutic and healing experience we offer through the diversity of our employees and community. We actively seek to recruit and support a broadly diverse staff who contribute to our excellence, diversity of viewpoints and experiences, and relevance in a global society.

New Haven does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, veteran status, or any other protected status under applicable laws. Accommodations are available for applicants with disabilities. #LI-