Residential Manager

Salvation Army; Knoxville (TN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid Time Off

Medical insurance

Vision & Dental insurance

403b retirement plan

Job summary

Salvation Army in Knoxville manages a residential program that provides housing, food, and a safe environment. The supervisor will oversee shelter monitors, train staff, and ensure daily operations run smoothly while enforcing rules and safety protocols.

The role includes paperwork oversight, compliance with policies, and regular performance evaluations to maintain program quality and client welfare.

Qualifications

• High school diploma or GED required.
• Two years of experience in a social service office environment or similar resident/recovery program, or equivalent training/experience.

Responsibilities

• Supervise and participate in day-to-day activities of the residential program.
• Instruct and train staff in proper procedures and safety.
• Ensure paperwork is completed and clients follow facility rules.
• Enforce safety guidelines and compliance with policies and regulations.

Skills

Supervision

Staff training

Scheduling

Policy compliance

Documentation

Education

High school diploma or GED

Job description

Supervises and participates in performing the day-to-day activities necessary for the smooth operation of a residential program providing housing, food, and a safe environment; assists in assessing and instructing clients participating in the residential program; ensures that paperwork is completed, and all clients follow facility rules; ensures compliance with The Salvation Army policies and procedures as well as local, state, and federal regulations.Key Responsibilities:Supervises and schedules shelter monitors; trains and instructs staff in the appropriate methods for performing work.Inspects work in progress and upon completion to ensure compliance with policies and procedures.Conducts performance evaluations.Monitors and enforces the behavior and residential requirements of clients.Supervises and monitors the access of the facility and maintains safety guidelines for clients.Monitors all entrances to the facility to ensure compliance with safety and city codes.Employee Benefits:Paid Time OffMedical,Vision & Dental Insurance403b Retirement Plan & Much More!High school diploma or G.E.D.Andtwo year’s experience working in a social service office environment or a similar resident or recovery program,orany equivalent combination of training and experience which provides the required knowledge, skills, and abilities.