Housing Monitor

Salvation Army; Fort Smith (AR); On-site; USD 17,000 - 22,000; Full time

Job summary

The Salvation Army in Fort Smith, AR seeks an overnight lodge supervisor to manage day-to-day housing operations, oversee resident safety, and ensure adherence to house rules and all regulations. This role involves data entry, intake processing, and coordinating daily chores for residents, with emphasis on emergency response and secure facility management.

Candidates should have a High School diploma or GED and at least two years in a social or public service environment.

Qualifications

• High School diploma or GED with two years’ social/public service experience.
• Follows Salvation Army policies and local, state, and federal regulations.
• Overnight supervision and basic case management support.

Responsibilities

• Oversees daily lodge operations and ensures resident safety and compliance with house rules.
• Records daily statistics, prepares intake paperwork, and inputs data for client lists.
• Distributes towels, linens, and personal hygiene items; secures and distributes client medications as required.
• Assigns housekeeping tasks to residents and monitors proper completion of duties.
• Responds calmly to emergencies and initiates corrective actions per established policies.
• Opens and closes lodge doors at designated hours; conducts rounds to ensure security.
• Maintains inventory levels of food and supplies and assists with meal preparation for residents.

Education

High School diploma or GED

Job description

THIS POSITION IS AN OVERNIGHT POSITIONSupervises and participates in performing the day-to-day activities necessary for the smooth operation of a lodge facility providing housing, food, transportation, counseling, and educational assistance; ensures that paperwork is completed and all clients follow house rules; ensures compliance with The Salvation Army policies and procedures as well as local, state, and federal regulations.Checks fire equipment and ensures proper working order.Orients new clients to the program and prepares case records to facilitate case management; records daily statistics.Distributes towels, linens, and personal hygiene items; secures and distributes client medications as required.Monitors the activities of the residents, ensuring safety and compliance with house rules; checks the security of all windows and doors; monitors cameras and makes periodic rounds of the entire facility; records any unique situations occurring on the assigned shift.Responds to emergencies in a calm manner and initiates appropriate corrective actions in accordance with established policies and procedures.Opens and closes the house doors at designated hours of operation.Completes required paperwork representing client intake for the day; inputs data into the computer in order to maintain computer records and generate client lists; prepares, tallies, and balances monies with receipts.Assigns housekeeping and other tasks to residents; ensures that clients perform assigned house duties in the proper manner; ensures compliance with house rules.Answers telephone and responds to questions regarding the housing operations.Wakes up clients at designated time and instructs them to collect their sheets; ensures that all residents areGives input for the purchasing of food for lodge use; prepares breakfast and dinner for lodge residents and walk-in homeless clients in the nightly Soup KitchenMaintains an adequate level of food and supplies inventory; prepares inventory records and ensures the accountability and security of inventory items.Other Responsibilities (5%)Collects and washes all dirty towels and sheets.Receives and processes donations received.Conducts house meetings, devotions, and group activities with clients.Plans, schedules, and assigns daily chores to be carried out by clients.Reviews fire and safety systems daily to verify proper working order of equipment and ensures the safety of clients.Performs other duties as assigned.Education and ExperienceHigh School diploma or G.E.D. AND two years’ experience working in a social or public service environment with experience assisting the public, OR any equivalent combination of training and experience, which provides the required knowledge, skills, and abilities.Certifications/LicensesNone