Residential Lifestyle Supervisor

Four Seasons Hotels Limited; Houston (TX); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Salary & benefits

Training & development

Discount for stays

Dry cleaning

Employee meals

Job summary

Four Seasons Houston is seeking a Community & Lifestyle Supervisor to craft exceptional residential experiences through community engagement and lifestyle programming. You will partner with the Director of Residences to strengthen homeowner engagement and resident satisfaction, guiding events and services with luxury service standards.

You will develop partnerships with luxury brands, manage budgets, supervise concierge operations, and lead communications to residents.

Qualifications

• Experience in luxury hospitality or residential operations.
• Strong communication and organizational skills.
• Ability to manage multiple events and partners.
• Flexible schedule including nights and weekends.

Responsibilities

• Develop an annual calendar of resident events.
• Coordinate events from concept to execution and post-evaluations.
• Create engaging resident communications.
• Develop strategic partnerships with luxury brands and local vendors.
• Supervise Residential Concierge operations.

Skills

Luxury hospitality

Event planning

Communications

Project management

Relationship building

Education

University degree

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A lone star welcome in the country's capital of southern cool. We can't wait to welcome you to Houston, the country's capital of southern cool, where urban sophistication meets bold Texas hospitality. Gather where business deals get done, friends and family reconnect and celebrities and athletes make their home. After a day exploring our city, unwind at our rooftop pool oasis, enjoy the ultimate in entertainment at our Topgolf Swing Suites, indulge and pamper at The Spa and our Krigler perfumery boutique and savour flavourful dishes from Chef Partner Richard Sandoval at Toro Toro and Bayou & Bottle.

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A lone star welcome in the country's capital of southern cool. We can't wait to welcome you to Houston, the country's capital of southern cool, where urban sophistication meets bold Texas hospitality. Gather where business deals get done, friends and family reconnect and celebrities and athletes make their home. After a day exploring our city, unwind at our rooftop pool oasis, enjoy the ultimate in entertainment at our Topgolf Swing Suites, indulge and pamper at The Spa and our Krigler perfumery boutique and savour flavourful dishes from Chef Partner Richard Sandoval at Toro Toro and Bayou & Bottle.

About the role

Four Seasons Houston is seeking a Community & Lifestyle Supervisor to create an exceptional residential experience through community engagement, lifestyle programming, concierge leadership, and operational support. Working closely with the Director of Residences, this role will develop meaningful experiences that strengthen homeowner engagement, resident satisfaction, and the overall Four Seasons Residential lifestyle.

What you will do

• Develop and execute an annual calendar of resident events, wellness programming, educational experiences, cultural events, and social gatherings.
• Coordinate resident events from concept through execution, including budgeting, vendor management, logistics, guest communications, onsite leadership, and post-event evaluations.
• Create engaging resident communications, including newsletters, digital communications, Four Seasons App updates, and event promotions.
• Develop strategic partnerships with luxury brands, restaurants, cultural institutions, wellness providers, charities, and local businesses to enhance resident experiences.
• Supervise Residential Concierge operations by providing daily guidance, coaching, quality assurance, and operational support to ensure consistent luxury service delivery.

What you bring

• University degree and previous experience in luxury hospitality, residential operations, guest and resident relations, community engagement, event planning, communications, or marketing.
• Excellent verbal and written communication skills with strong organizational and time management abilities.
• Strong event planning and project management skills with the ability to manage multiple priorities and deadlines.
• Ability to build meaningful relationships with residents, community partners, luxury brands, and internal teams.
• Flexibility to work a varied schedule based on business and event needs, including nights and weekends when necessary.

What we offer

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Employee Discount for stays at any Four Seasons worldwide
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals

Schedule & Hours

• This is a full- time position.
• Candidate is expected to work a flexible schedule, including day shifts, evening shifts, weekends, and holidays

Four Seasons is an Equal Opportunity, affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Four Seasons is an Equal Opportunity, affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal