Residential Install Department Manager

D.H. Pace Company, Inc.; Olathe (KS); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off and holidays

Life insurance and disability coverage

401(k) with employer match

HSA and FSA options

Voluntary benefits

Job summary

DH Pace Company, Inc. is seeking a Department Manager for the Residential Install team at Overhead Door Company of Kansas City. You will oversee a large team of Residential Door Installers and Department Coordinators who dispatch them, while actively engaging with customers in a fast-paced setting.

The role emphasizes hands-on leadership, scheduling, budgeting, and performance management to ensure on-time, within-budget results and high customer satisfaction.

Qualifications

• Lead and develop a large Residential Install team.
• Plan, schedule, and manage daily customer commitments.
• Review workload and manpower for cost efficiency.
• Drive on-time, under-budget project delivery with customer satisfaction.
• Analyze monthly financial and operational reports and act on insights.
• Support hiring, training, and development of staff.

Responsibilities

• Oversee day-to-day operations of the Residential Install department.
• Plan and implement schedules to meet daily commitments.
• Review workload to meet customer commitments cost-effectively.
• Ensure projects are completed timely and under budget.
• Lead performance reviews and develop field teams.
• Assist with hiring and training of new employees.

Skills

Leadership

People management

Scheduling

Budgeting

Communication

Education

Bachelor's degree

Job description

The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100 th anniversary in business.

Department Manager - Residential Install -

Overhead Door Company of Kansas City, a DH Pace Company, Inc.

Industry Leader| Advancement Opportunities | Stability

We are hiring a Department Manager to join our Residential Install team at Overhead Door Company of Kansas City, a DH Pace Company, Inc. You will oversee a large team of Residential Door Installers and Department Coordinators who dispatch them. We sell, service, and install every type of door you can imagine. This is a fast-paced role where you will work hands on with your team and customers.

What You'll Do

• Manage day-to-day operations of the Residential Install department.
• Plan, manage, and implement schedules to meet daily customer commitments and ensure that the plan is properly executed.
• Review workload and manpower to meet customer commitments in a cost-effective manner.
• Ensure that projects are completed timely, below budget and to the satisfaction of the customer.
• Review monthly financial/operational reports and develop action plans to improve.
• Improve individual performance of the field force you manage through daily, monthly and yearly performance reviews
• Will assist with hiring, training and developing new employees
• Other duties as assigned

What You Bring

• 3-5 years of management experience coupled with a Bachelor's degree preferred; will consider an equivalent combination of education and experience
• Prior work in a service-based industry is a plus
• Must have a valid Drivers License and good driving record

What We Offer

• Comprehensive medical, dental, and vision coverage — available your first full month
• Generous paid time off plus paid holidays and floating holidays
• Company-paid life insurance, short-term disability, and long-term disability
• 401(k) with employer match
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Voluntary benefits including supplemental life and critical illness coverage
• Employee discounts for you and your immediate family
• Competitive compensation with annual performance reviews

Successful completion of employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.

DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

DH Pace is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age disability, protected veteran status, genetic information, or any other status protected by applicable federal, sate, or local law.