Residential IDD CLS Operations Manager

EP!C; Peoria (IL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

403(b) Retirement Plan

Paid Time Off

Employee Fitness Center

Discounted Gym Membership

Professional Development

Continuing Education Opportunities

Career Advancement

Supportive Leadership Team

Job summary

EP!C is seeking a dedicated CLS Operations Manager to oversee Community Living Services for individuals with intellectual and developmental disabilities. This leadership role supervises Team Leads and Direct Support Professionals, ensuring high-quality residential services, regulatory compliance, and a positive, person-centered culture.

The ideal candidate will have supervisory experience, strong communication, and the ability to manage scheduling, payroll, and compliance across multiple

Qualifications

• Supervisory or management experience.
• Valid Driver's License.
• Strong leadership and communication skills.
• Ability to lead multiple teams.
• Excellent organizational and time management skills.
• Experience managing employee performance.
• Ability to work independently while supporting multiple locations.

Responsibilities

• Lead, coach, and supervise Team Leads and Direct Support Professionals while building a positive, accountable, and engaged team culture.
• Oversee multiple community-integrated homes.
• Ensure individuals receive safe, high-quality, person-centered supports.
• Maintain compliance with state regulations, HIPAA, and agency policies.
• Promote positive relationships with individuals served, families, guardians, and community partners.
• Ensure all abuse and neglect allegations are properly reported as a mandated reporter.
• Manage scheduling and staffing & Track attendance, PTO, and payroll functions.
• Ensure medication administration documentation is accurate.
• Maintain program records and compliance documentation.
• Manage assigned agency resources, vehicles, and facilities.

Skills

Leadership

Staff development

Communication

Team leadership

Organizational skills

Time management

Performance management

Independent work

Education

Bachelor's degree in Human Services or related field

IDD experience

Illinois DHS/CILA regulations knowledge

Job description

EP!C is seeking a dedicated CLS Operations Manager to oversee Community Living Services for individuals with intellectual and developmental disabilities. This leadership role supervises Team Leads and Direct Support Professionals, ensuring high-quality residential services, regulatory compliance, and a positive, person-centered culture.

The ideal candidate will have supervisory experience, strong communication, and the ability to manage scheduling, payroll, and compliance across multiple