Residential HVAC Technician - Dispatch from Home

Cranney-Home-Services; Danvers (MA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Healthcare

Dental Insurance

Vision Insurance

Life Insurance

401(k) Match

PTO & Holidays

Uniforms Provided

Smartphone Provided

Company Truck

Dispatch from home

Job summary

Cranney Home Services is seeking a motivated HVAC Maintenance Technician to join our team and service residential systems across our Massachusetts service area.

You'll work on home comfort systems, communicate recommendations clearly to homeowners, and maintain detailed service notes while upholding a safety-first approach. Join a supportive, team-oriented environment where your skills grow and customer satisfaction is paramount.

Qualifications

• Graduate of a licensed HVAC training program.
• EPA Certification required.
• Ability to run service calls independently.
• Basic electrical knowledge, including low-voltage systems.
• Basic knowledge of A/C and furnace components.
• 1+ year of HVAC installation experience preferred.
• Strong attention to detail with thorough service notes.

Responsibilities

• Perform HVAC maintenance and service on residential home comfort systems.
• Communicate clearly with homeowners about needed services and why.
• Ask thoughtful questions and listen to homeowners' needs and concerns.
• Identify comfort issues and recommend high-quality solutions.
• Use strong technical troubleshooting and critical-thinking skills.
• Maintain a safety-first mindset while working and driving.
• Work collaboratively with other HVAC Technicians and learn from them.
• Maintain accurate and detailed service notes and invoices.
• Provide professional, courteous, and exceptional customer service on every call.

Skills

HVAC maintenance

Troubleshooting

Customer service

Communication

Education

HVAC training program graduate

EPA Certification

Tools

Tablet proficiency

Diagnostic tools

Job description

Cranney Home Services is seeking a motivated HVAC Maintenance Technician to join our team and service residential systems across our Massachusetts service area.

You'll work on home comfort systems, communicate recommendations clearly to homeowners, and maintain detailed service notes while upholding a safety-first approach. Join a supportive, team-oriented environment where your skills grow and customer satisfaction is paramount.