Residential HVAC Technician — Diagnostics & Safety

Call Hoover; Troy, Northern (MI, KY); Hybrid; USD 32,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Prescription drug coverage

EAP

401k matching

Life insurance

Paid time off

6 holidays

Biweekly pay

Company vehicle

Gas card

iPad provided

Uniforms provided

Dispatch from home

On-call rotation

Training programs

Fitness discount

Job summary

Call Hoover is seeking a Residential HVAC Maintenance Technician to diagnose and service home heating and cooling systems, including furnaces, air conditioners, heat pumps, ductwork, ventilation, and thermostats. The role emphasizes safety, quality workmanship, and customer relationships.

You will perform safety inspections, educate homeowners on performance and maintenance needs, and prepare accurate estimates while engaging in ongoing technical and customer service training.

Qualifications

• Minimum 1.5 years of residential HVAC experience.
• Strong diagnostic and troubleshooting skills.
• Familiarity with ServiceTitan preferred.

Responsibilities

• Diagnose and troubleshoot residential HVAC systems, including furnaces, air conditioners, heat pumps, ductwork, ventilation systems, and thermostats.
• Perform comprehensive whole-home safety inspections (60–90 minutes per visit).
• Educate homeowners on system performance, maintenance needs, and repair recommendations.
• Recommend system upgrades, indoor air quality solutions, and preventative maintenance options when appropriate.
• Prepare accurate estimates, invoices, and documentation using ServiceTitan.
• Participate in ongoing technical and customer service training.

Skills

HVAC troubleshooting

Customer service

Diagnose & repair

Valid driver's license

Education

EPA Certification

Tools

ServiceTitan

Job description

Call Hoover is seeking a Residential HVAC Maintenance Technician to diagnose and service home heating and cooling systems, including furnaces, air conditioners, heat pumps, ductwork, ventilation, and thermostats. The role emphasizes safety, quality workmanship, and customer relationships.

You will perform safety inspections, educate homeowners on performance and maintenance needs, and prepare accurate estimates while engaging in ongoing technical and customer service training.