Residential HVAC Service Technician

Thermo Direct, Inc.; Raleigh (NC); On-site; USD 73,000 - 120,000; Full time

Benefits offered by this job

Take-home company vehicle

Gas card

Tool account

Shoe account

Health, Dental, Vision Insurance

Life Insurance

Short-Term Disability

401(k) with company match

Paid sick time

Paid vacation

Floating holidays

Seven company-paid holidays

Team-first culture

Training and certifications

Advancement opportunities

Job summary

Thermo Direct, Inc. in Raleigh, NC is seeking an experienced Residential HVAC Service Technician to join a family-owned company that values craftsmanship, customer care, and career growth. You will perform inspections, diagnose and repair HVAC systems, and document service activities for customers.

This role offers competitive pay up to $120,000 per year based on experience, a take-home company vehicle and gas card, training, insurance, and opportunities for advancement within a supportive team.

Qualifications

• 3+ years of verifiable HVAC experience.
• Strong knowledge of residential heating, air conditioning and ventilation systems.
• Ability to troubleshoot refrigerant, electrical, airflow and duct issues.
• Willingness for flexible schedule including weekends.
• Valid driver's license and clean driving record.

Responsibilities

• Perform thorough HVAC system inspections.
• Clearly communicate findings and recommendations using written option sheets.
• Diagnose and complete HVAC repairs and replacements in compliance with all applicable codes.
• Accurately complete service documentation and handle payment processing.
• Order required parts and ensure you’re fully prepared for each service call.
• Submit purchase orders through dispatch or designated purchasing staff.
• Maintain and account for assigned tools, materials, and equipment.
• Represent Thermo Direct with professionalism and pride at every customer home.

Skills

HVAC system knowledge

Repair and inspection expertise

Customer service

Documentation and record-keeping

Teamwork

Education

High School diploma or GED

Job description

Experienced Residential HVAC Service TechnicianJoin a Company That Respects Your Skill, Values Your Time, and Invests in Your FutureThermo Direct is a family-owned and operated home services company proudly serving the Raleigh, NC area. Care is our core value—care for our customers, our community, and most importantly, our employees. We believe great technicians deserve great support, clear career paths, and the opportunity to earn what they’re worth.We’re growing and looking for experienced Residential HVAC Service Technicians who take pride in their craftsmanship and customer service. If you have 3+ years of residential HVAC experience and want a stable company with strong leadership and real advancement opportunities, this role is for you.What We OfferCompetitive Pay & Strong Earning Potential, Benefits, and Growth Opportunities$73,000–$120,000 per year, based on experienceCommission and performance-based pay are available in addition to base salaryTake-home company vehicle & gas cardTool account & shoe accountOngoing training and certificationsHealth, Dental, and Vision InsuranceCompany-paid Life InsuranceShort-Term Disability401(k) with company matchPaid sick timePaid vacationFloating holidaysSeven company-paid holidaysA Team-First CultureCompany events and team partiesSupportive leadership and clear communicationReal opportunities for advancement and career growthWhat You’ll DoAs an experienced Residential HVAC Service Technician, you’ll use your expertise to deliver top-tier service and solutions to our customers:Perform thorough HVAC system inspectionsClearly communicate findings and recommendations using written option sheetsDiagnose and complete HVAC repairs and replacements in compliance with all applicable codesAccurately complete service documentation and handle payment processingOrder required parts and ensure you’re fully prepared for each service callSubmit purchase orders through dispatch or designated purchasing staffMaintain and account for assigned tools, materials, and equipmentRepresent Thermo Direct with professionalism and pride at every customer homeResidential HVAC Service Tech Requirements3 + years of verifiable HVAC industry experienceStrong knowledge of residential heating, air conditioning, and ventilation systemsAbility to troubleshoot refrigerant, electrical, airflow, and duct system issuesHigh School diploma or GED requiredWillingness to work a flexible schedule, including weekendsComfortable using a tablet or smartphone for dispatching, GPS, and documentationValid driver’s license and approved driving record per company insurance requirementsWho Thrives at Thermo DirectExperienced residential HVAC technicians who take pride in quality workmanshipProfessionals who value customer care, honesty, and teamworkSelf-motivated individuals seeking a long-term career with growth potentialReady to work for a company that values your experience and rewards your performance?Join Thermo Direct and build a career where your skills are respected, your earnings can grow, and your future is secure.