Residential HVAC Service Technician

THERMO DIRECT INC; Raleigh (NC); On-site; USD 73,000 - 120,000; Full time

Benefits offered by this job

Company vehicle

Gas card

Tool account

Shoe account

Health, Dental, Vision insurance

401(k) with company match

Paid sick time

Paid vacation

Floating holidays

Company-paid holidays

Training & certifications

Job summary

Thermo Direct is hiring experienced Residential HVAC Service Technicians in Raleigh, NC. The role offers a strong earning potential with a base salary ranging from $73,000 to $120,000 per year, plus commissions, a company vehicle, tools, and extensive benefits.

Join a family-owned home services company that values skill, time, and employee future. 3+ years of HVAC experience, customer service focus, and a commitment to safety are essential for success.

Qualifications

• 3+ years of verifiable HVAC industry experience.
• Strong knowledge of residential heating, air conditioning, and ventilation systems.
• Ability to troubleshoot refrigerant, electrical, airflow, and duct system issues.
• High School diploma or GED required.
• Willingness to work a flexible schedule, including weekends.
• Comfortable using a tablet or smartphone for dispatching, GPS, and documentation.
• Valid driver’s license and approved driving record per company insurance requirements.

Responsibilities

• Perform thorough HVAC system inspections
• Clearly communicate findings and recommendations using written option sheets
• Diagnose and complete HVAC repairs and replacements in compliance with all applicable codes
• Accurately complete service documentation and handle payment processing
• Order required parts and ensure you’re fully prepared for each service call
• Submit purchase orders through dispatch or designated purchasing staff
• Maintain and account for assigned tools, materials, and equipment
• Represent Thermo Direct with professionalism and pride at every customer home

Skills

HVAC inspections

Troubleshooting HVAC

Customer service

Equipment documentation

Written communication

Driver's license

Education

High School diploma or GED

Job description

Job Details: Job Location: Raleigh, NC 27610, Position Type: Full Time, Job Shift: Day, Job Category: Skilled Labor - Trades, Experienced Residential HVAC Service Technician

Join a Company That Respects Your Skill, Values Your Time, and Invests in Your Future

Thermo Direct is a family-owned and operated home services company proudly serving the Raleigh, NC area. Care is our core value—care for our customers, our community, and most importantly, our employees. We believe great technicians deserve great support, clear career paths, and the opportunity to earn what they’re worth.

We’re growing and looking for experienced Residential HVAC Service Technicians who take pride in their craftsmanship and customer service. If you have 3+ years of residential HVAC experience and want a stable company with strong leadership and real advancement opportunities, this role is for you.

What We Offer

• Competitive Pay & Strong Earning Potential, Benefits, and Growth Opportunities
• $73,000–$120,000 per year, based on experience
• Commission and performance-based pay are available in addition to base salary
• Take-home company vehicle & gas card
• Tool account & shoe account
• Ongoing training and certifications
• Health, Dental, and Vision Insurance
• Company-paid Life Insurance
• Short-Term Disability
• 401(k) with company match
• Paid sick time
• Paid vacation
• Floating holidays
• Seven company-paid holidays
• A Team-First Culture
• Company events and team parties
• Supportive leadership and clear communication
• Real opportunities for advancement and career growth

What You’ll Do

• Perform thorough HVAC system inspections
• Clearly communicate findings and recommendations using written option sheets
• Diagnose and complete HVAC repairs and replacements in compliance with all applicable codes
• Accurately complete service documentation and handle payment processing
• Order required parts and ensure you’re fully prepared for each service call
• Submit purchase orders through dispatch or designated purchasing staff
• Maintain and account for assigned tools, materials, and equipment
• Represent Thermo Direct with professionalism and pride at every customer home

Qualifications: Residential HVAC Service Tech Requirements

• 3 + years of verifiable HVAC industry experience
• Strong knowledge of residential heating, air conditioning, and ventilation systems
• Ability to troubleshoot refrigerant, electrical, airflow, and duct system issues
• High School diploma or GED required
• Willingness to work a flexible schedule, including weekends
• Comfortable using a tablet or smartphone for dispatching, GPS, and documentation
• Valid driver’s license and approved driving record per company insurance requirements

Who Thrives at Thermo Direct

• Experienced residential HVAC technicians who take pride in quality workmanship
• Professionals who value customer care, honesty, and teamwork
• Self-motivated individuals seeking a long-term career with growth potential

Ready to work for a company that values your experience and rewards your performance? Join Thermo Direct and build a career where your skills are respected, your earnings can grow, and your future is secure.