Residential HVAC Service Technician

Prosper; Jackson (TN); On-site; USD 42,000 - 64,000; Full time

Job summary

Prosper is seeking a Residential HVAC Service Technician in Jackson, TN. EPA 608 Universal Certification is required by law to handle refrigerants.

Candidates should have 2–3 years of residential HVAC experience, and the ability to diagnose and repair home heating and cooling systems. Responsibilities include servicing central A/C, heat pumps, gas furnaces, and mini-splits; thermostat wiring and smart thermostat installations; and performing annual tune-ups with attention to safety and customer

Qualifications

• High school diploma or GED required; HVACR trade school certificate or associate’s degree preferred.
• Minimum 2–3 years of residential HVAC service experience.
• Diagnose and repair residential heating and cooling systems independently.
• Experience with gas furnaces, heat pumps, split systems, air handlers, and package units.

Responsibilities

• Diagnosis, repair, and seasonal maintenance of central A/C, heat pumps, gas furnaces, and mini-splits.
• Thermostat wiring, programming, and smart thermostat installation (Nest, Ecobee, Honeywell, etc.).
• Filter changes, evaporator and condenser coil cleaning, drain line maintenance.
• Annual tune-up and preventive maintenance inspections.
• Basic ductwork inspection, sealing, and minor modifications.

Skills

Troubleshooting

Communication

Time management

Customer-facing

Integrity

Education

High school diploma or GED

HVACR trade school certificate or associate’s degree preferred

Tools

Manifold gauges

Vacuum pumps

Micron gauges

Leak detection equipment

Multimeters

Clamp meters

Smart thermostats (Nest, Ecobee, Honeywell)

Job description

Residential HVAC Service Technician

EPA 608 Universal Certification Required

Job Listing — Skill Requirements & Qualifications

Certifications & Licenses (Required)

• EPA Section 608 Universal Certification — required by federal law (Clean Air Act) to purchase and handle refrigerants
• Valid driver's license with a clean driving record

Experience & Education

• High school diploma or GED required; HVACR trade school certificate or associate’s degree preferred
• Minimum 2–3 years of residential HVAC service experience
• Demonstrated ability to independently diagnose and repair residential heating and cooling systems
• Experience with gas furnaces, heat pumps, split systems, air handlers, and package units

Core Technical Skills (Required)

Refrigeration & System Knowledge

• Refrigerant recovery, recharge, and leak detection in compliance with EPA Section 608 regulations
• Proficiency using manifold gauges, vacuum pumps, micron gauges, and leak detection equipment
• Knowledge of proper refrigerant pressure readings and superheat/subcooling calculations
• Experience with R-410A systems; familiarity with A2L refrigerants (R-32, R-454B) a plus

Electrical Diagnosis

• Ability to read and interpret wiring diagrams and manufacturer schematics
• Testing and replacement of capacitors, contactors, control boards, motors, and relays
• Safe use of multimeters and clamp meters for electrical troubleshooting

Residential System Service

• Diagnosis, repair, and seasonal maintenance of central A/C, heat pumps, gas furnaces, and mini-splits
• Thermostat wiring, programming, and smart thermostat installation (Nest, Ecobee, Honeywell, etc.)
• Filter changes, evaporator and condenser coil cleaning, drain line maintenance
• Annual tune-up and preventive maintenance inspections
• Basic ductwork inspection, sealing, and minor modifications

Residential Service Operations

• Obtain replacement parts, calibrate systems to manufacturer specifications, and communicate outcomes clearly to homeowners
• Present and explain residential maintenance/service agreements to customers
• Experience using field service software (ServiceTitan, Successware, or similar) for work orders and invoicing
• Professional conduct in occupied homes — courteous, neat, and respectful of the customer’s property

Physical Requirements

• Ability to lift up to 50 lbs regularly
• Comfortable working in confined spaces including attics, crawl spaces, and basements
• Ability to climb ladders and work at heights safely
• Able to work outdoors in extreme heat and cold — critical for Tennessee’s climate
• Able to kneel, bend, and work in awkward positions for extended periods

Soft Skills

• Strong troubleshooting and problem-solving ability under pressure
• Clear communication skills — able to explain repairs and recommendations to homeowners in plain language
• Punctual, self-motivated, and efficient at managing time across multiple daily calls
• Professional, courteous demeanor — this is a customer-facing, in-home role
• Honest and transparent with customers regarding repair vs. replacement options
• Must be able to pass a background check, drug screen, and have a clean driving record

Preferred Qualifications (Not Required)

• Brand experience: Carrier, Trane, Lennox, Goodman, Rheem, or York
• NATE specialty certification in Air Conditioning or Heat Pumps
• OSHA 10 certification
• Experience with ductless mini-split systems
• R-454B / A2L refrigerant handling experience
• Comfort with GPS dispatch and mobile scheduling apps