Residential HVAC Service Technician

Ideal-Services; Holly Springs (NC); On-site; USD 42,000 - 72,000; Full time

Benefits offered by this job

Competitive pay with incentives

Company vehicle and tools provided

Ongoing training and career growth

Medical, dental, vision benefits

Paid time off and holidays

Retirement savings opportunities

Supportive team culture

Advancement opportunities

Job summary

Ideal Services is seeking a Residential HVAC Service Technician to diagnose, repair, and maintain home heating and cooling systems while delivering five-star service every visit. The role offers a strong team culture, ongoing training, and a path for growth.

The ideal candidate has HVAC service experience, EPA certification, solid troubleshooting and communication skills, and a valid driver’s license. Company vehicle and tools are provided, with competitive pay and benefits.

Qualifications

• HVAC service experience is preferred.
• EPA Certification is required.
• Strong troubleshooting and diagnostic skills are essential.
• Excellent communication and customer service abilities are a must.
• Valid driver’s license with a clean record is required.

Responsibilities

• Diagnose and repair residential HVAC systems.
• Perform preventative maintenance and system tune-ups.
• Educate homeowners on system performance and available solutions.
• Present repair and replacement options with confidence and integrity.
• Maintain accurate service records and documentation.
• Follow all safety standards and company procedures.
• Deliver an outstanding customer experience on every call.

Skills

HVAC service experience

EPA Certification

Troubleshooting

Communication skills

Driver's license

Team player

Customer service

Job description

Are you the kind of person who loves solving problems, helping people, and making homes comfortable year-round? Do you take pride in your work, enjoy meeting new customers every day, and want to be part of a team that values both performance and personality?

If so, Ideal Services wants to meet you!

Who We Are

At Ideal Services, we're not your average HVAC company. We believe in creating exceptional customer experiences while building a workplace where technicians can grow, succeed, and enjoy what they do. We work hard, celebrate wins, support one another, and make a real difference for the families we serve.

What You'll Do

As a Residential HVAC Service Technician, you'll be the hero who keeps our customers comfortable. You'll diagnose, repair, maintain, and optimize residential heating and cooling systems while delivering five-star service with every visit.

Responsibilities:

• Diagnose and repair residential HVAC systems
• Perform preventative maintenance and system tune-ups
• Educate homeowners on system performance and available solutions
• Present repair and replacement options with confidence and integrity
• Maintain accurate service records and documentation
• Follow all safety standards and company procedures
• Deliver an outstanding customer experience on every call

What We\'re Looking For

Qualifications:

• HVAC service experience preferred
• EPA Certification required
• Strong troubleshooting and diagnostic skills
• Excellent communication and customer service abilities
• Valid driver\'s license with a clean driving record
• Ability to work independently and as part of a team
• Positive attitude and commitment to excellence

Why You\'ll Love Working Here

• Competitive pay with performance incentives
• Company vehicle and tools provided
• Ongoing training and career development
• Medical, dental, and vision benefits
• Paid time off and holidays
• Retirement savings opportunities
• Supportive team culture
• Opportunities for advancement

The Ideal Candidate

You are dependable, motivated, professional, and customer-focused. You enjoy solving problems, learning new skills, and taking ownership of your success. Most importantly, you care about doing the job right and treating customers with respect.

#NearUCareers

Ideal Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable federal, state, or local laws.