Residential HVAC Service Technician

Charlotte Mechanical; Charlotte (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Overtime pay & commissions

Health, dental, vision

Paid vacation

Paid holidays

401(k) retirement plan

ESOP

Job summary

Charlotte Mechanical in Charlotte, NC is seeking an experienced Residential HVAC Service Technician. You will diagnose, service, and repair residential heating and air conditioning systems, following company standards, while expanding technical expertise and advancing into senior or leadership roles.

This role emphasizes customer communication, accurate service documentation, safety, and quality, with overtime and on-call as assigned, and long-term career growth within a company that values

Qualifications

• Must read and interpret wiring diagrams.
• Experience troubleshooting and repairing a wide range of HVAC equipment.
• Strong communication and customer service skills.
• Knowledge of air balancing principles and techniques.

Responsibilities

• Diagnose, service, and repair residential HVAC systems using industry best practices.
• Read and interpret wiring diagrams, schematics, and technical documentation.
• Identify system issues and recommend effective repair solutions.
• Communicate findings and options clearly to customers.

Skills

Read wiring diagrams

HVAC troubleshooting

Customer communication

Air balancing

Reading schematics

Education

High School diploma or equivalent

Tools

Hand tools

Job description

Job Description

Description: Charlotte Mechanical has an immediate opening for an experienced Residential HVAC Service Technician who is looking for more than just the next service call. This position is ideal for a technician who wants to sharpen their skills, grow professionally, and build a long-term career with a company that values experience, accountability, and development.

Work Schedule

• Monday through Friday
• Weekends, overtime, and on-call as assigned

Position Summary

The Residential HVAC Service Technician is responsible for providing maintenance, diagnostics, and repairs on residential heating and air conditioning systems in accordance with company standards. This role offers opportunities to expand technical expertise, increase responsibility, and advance into senior or leadership positions.

Essential Duties & Responsibilities

• Diagnose, service, and repair residential HVAC systems using industry best practices
• Read and interpret wiring diagrams, schematics, and technical documentation
• Identify system issues and recommend effective repair solutions
• Communicate clearly with customers, explaining findings and options in a professional manner
• Apply a broad range of troubleshooting techniques across multiple equipment types
• Utilize air balancing principles and techniques to improve system performance
• Maintain accurate service documentation using company systems
• Uphold company safety, quality, and customer service standards

Required Qualifications

• High School diploma or equivalent
• Valid driver’s license
• Ability to read and interpret wiring diagrams
• Experience troubleshooting and repairing a wide range of HVAC equipment
• Strong communication and customer service skills
• Knowledge of air balancing principles and techniques

Preferred Qualifications

• Universal EPA Certification (Type II minimum required)
• 2+ years of residential HVAC service experience
• Insurable driving record
• Possession of required hand tools

Career Growth Opportunities

• Ongoing technical training and manufacturer education
• Clear advancement paths into Senior Technician, Lead Technician, or Specialty roles
• Opportunity to mentor junior technicians
• Skill development without pressure-driven sales expectations
• Long-term stability with consistent, year-round work

Pre-Employment Requirements

• Must pass a pre-employment drug screen
• Must pass a criminal background check

Benefits

• Competitive pay with paid overtime and sales commissions
• Health, dental, vision, and ancillary insurance options
• Paid vacation and paid holidays
• 401(k) retirement plan
• ESOP (Employee Stock Ownership Plan)

Join Our Team

If you are a motivated HVAC professional who takes pride in quality work and exceptional service, At Charlotte Mechanical, we value our technicians and provide the tools, support, and opportunities needed for long-term success.

Company Description

OUR MISSION

To be the premier home air, heating and plumbing service provider in the Greater Charlotte area by providing 100% customer satisfaction through our quality installations and prompt professional service. Everything we do revolves around our customers!

OUR MISSION To be the premier home air, heating and plumbing service provider in the Greater Charlotte area by providing 100% customer satisfaction through our quality installations and prompt professional service. Everything we do revolves around our customers!