Residential HVAC Service Technician

Charlotte Mechanical Co; Charlotte (NC); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Competitive pay with paid overtime and

Sales commissions

Health, dental, vision, and ancillary

Paid vacation and paid holidays

401(k) retirement plan

ESOP (Employee Stock Ownership Plan)

Job summary

Charlotte Mechanical Co. in Charlotte, NC is seeking an experienced Residential HVAC Service Technician to diagnose, service, and repair residential systems while pursuing growth toward senior or leadership roles. Monday–Friday with weekends, overtime, and on-call as assigned.

This role emphasizes skill development, accountability, and long-term career stability. You will work on maintaining high standards, communicating clearly with customers, and applying a broad range of troubleshooting

Qualifications

• High School diploma or equivalent.
• Valid driver’s license.
• Ability to read and interpret wiring diagrams.
• Experience troubleshooting and repairing a wide range of HVAC equipment.
• Strong communication and customer service skills.
• Knowledge of air balancing principles and techniques.

Responsibilities

• Diagnose, service, and repair residential HVAC systems using industry best practices.
• Read and interpret wiring diagrams, schematics, and technical documentation.
• Identify system issues and recommend effective repair solutions.
• Communicate clearly with customers, explaining findings and options in a professional manner.
• Apply a broad range of troubleshooting techniques across multiple equipment types.
• Utilize air balancing principles and techniques to improve system performance.
• Maintain accurate service documentation using company systems.
• Uphold company safety, quality, and customer service standards.

Education

High School diploma or equivalent

Universal EPA Certification (Type II minimum required)

Strong communication and customer service skills

Ability to read wiring diagrams

Air balancing principles

HVAC troubleshooting experience

Job description

Description

Charlotte Mechanical has an immediate opening for an experienced Residential HVAC Service Technician who is looking for more than just the next service call. This position is ideal for a technician who wants to sharpen their skills, grow professionally, and build a long-term career with a company that values experience, accountability, and development.

Work Schedule

• Monday through Friday
• Weekends, overtime, and on-call as assigned

Position Summary

The Residential HVAC Service Technician is responsible for providing maintenance, diagnostics, and repairs on residential heating and air conditioning systems in accordance with company standards. This role offers opportunities to expand technical expertise, increase responsibility, and advance into senior or leadership positions.

Essential Duties & Responsibilities

• Diagnose, service, and repair residential HVAC systems using industry best practices
• Read and interpret wiring diagrams, schematics, and technical documentation
• Identify system issues and recommend effective repair solutions
• Communicate clearly with customers, explaining findings and options in a professional manner
• Apply a broad range of troubleshooting techniques across multiple equipment types
• Utilize air balancing principles and techniques to improve system performance
• Maintain accurate service documentation using company systems
• Uphold company safety, quality, and customer service standards

Requirements

Required Qualifications

• High School diploma or equivalent
• Valid driver’s license
• Ability to read and interpret wiring diagrams
• Experience troubleshooting and repairing a wide range of HVAC equipment
• Strong communication and customer service skills
• Knowledge of air balancing principles and techniques

Preferred Qualifications

• Universal EPA Certification (Type II minimum required)
• 2+ years of residential HVAC service experience
• Insurable driving record
• Possession of required hand tools

Career Growth Opportunities

• Ongoing technical training and manufacturer education
• Clear advancement paths into Senior Technician, Lead Technician, or Specialty roles
• Opportunity to mentor junior technicians
• Skill development without pressure-driven sales expectations
• Long-term stability with consistent, year-round work

Pre-Employment Requirements

• Must pass a pre-employment drug screen
• Must pass a criminal background check

Benefits

• Competitive pay with paid overtime and sales commissions
• Health, dental, vision, and ancillary insurance options
• Paid vacation and paid holidays
• 401(k) retirement plan
• ESOP (Employee Stock Ownership Plan)