Residential HVAC Installation Project Coordinator

Horne Heating and Air Conditioning Inc.; Charlotte (NC); Hybrid; USD 50,000 - 60,000; Full time

Benefits offered by this job

Sign-on bonus up to $10,000

Medical, dental, vision, and life ins.

Two weeks PTO

Paid holidays and birthday off

401(k) with company match 3% +

Take-home company vehicle

Company-provided iPad

Professional development reimbursement

Relocation assistance available

Uniforms with laundry service

Quarterly team events

Annual company celebration

Stable year-round employment

Job summary

Horne Heating and Air Conditioning in the Charlotte metro area is seeking a Residential HVAC Installation Project Coordinator to plan sold installation projects, specify requirements, and provide crews with the information and materials they need for quality results.

This role focuses on planning, coordination, and operational support, leveraging extensive HVAC experience. A hybrid option may be available based on experience and peak-season needs.

Qualifications

• 10+ years of residential HVAC experience
• Strong planning, organization, and attention to detail
• Excellent written and verbal communication skills
• Ability to work remotely or in a hybrid setting
• Collaborative approach across departments

Responsibilities

• Review project photos, measurements, scoping documents for sold installations
• Build installation plans and scopes of work
• Identify equipment, materials, parts, tools needed per project
• Provide crews with clear instructions and accurate project information
• Collaborate with Installation Manager, Sales Manager, and Service Team
• Ensure projects are staged and prepared for installation
• Review completed jobs for missed details and recurring challenges
• Identify opportunities to improve planning, efficiency, and profitability
• Maintain accurate project information using company software

Skills

HVAC experience 10+ yrs

Planning & coordination

Communication skills

Team collaboration

Attention to detail

Proactive problem solving

Ability to work remotely

Tools

ServiceTitan

CompanyCam

Microsoft Office

Job description

Residential HVAC Installation Project Coordinator

Horne Heating and Air Conditioning
Charlotte Metropolitan Area

Full-Time | Salary Exempt | Hybrid Option Based on Experience
Salary: $50,000-$60,000 annually
Sign-On Bonus: Up to $10,000 for qualified candidates
Schedule: Monday-Friday, 8:00 AM-5:00 PM based on seasonality, with occasional weekend or off-hours support during peak season

Use Your HVAC Experience Beyond the Field

After years in residential HVAC, you know that a successful installation starts well before the crew arrives at the home.

Horne Heating and Air Conditioning is hiring a Residential HVAC Installation Project Coordinator to use that field knowledge to plan sold installation projects, identify job requirements, and give our installation teams the information and materials they need to complete quality work.

This is an excellent opportunity for a seasoned HVAC professional who understands residential installations but is ready for a role focused more heavily on planning, coordination, and operational support. A hybrid work option may be available based on experience.

Horne has served customers throughout the Charlotte metropolitan area in North Carolina and South Carolina since 1983. As a family-owned company, we operate around five core values: Honesty, Opportunity, Recognition, Neighborly, and Empowerment.

Compensation and Benefits

• $50,000-$60,000 annual salary

• Sign-on bonus up to $10,000 for qualified candidates

• Quarterly performance incentives

• Medical, dental, vision, and life insurance

• Two weeks of accrued PTO

• Paid holidays plus your birthday off

• 401(k) with 3 percent full company match plus partial match on contributions of 4 to 5 percent

• Take-home company vehicle

• Company-provided iPad

• Professional development and certification reimbursement

• Relocation assistance available

• Company uniforms with laundry service

• Quarterly team events

• Annual company celebration

• Stable, year-round employment

Your Role

You’ll serve as an important connection between sales and installation, making sure sold HVAC projects are properly prepared before they reach the field.

Key responsibilities include:

• Review photos, measurements, scoping documents, and project information for sold residential HVAC installations

• Build detailed installation plans and scopes of work

• Determine the equipment, materials, parts, tools, and other resources required for each project

• Identify potential jobsite or installation challenges in advance

• Provide crews with clear instructions and accurate project information

• Collaborate with the Installation Manager, Sales Manager, Comfort Consultants, and Service Team

• Help ensure projects are properly staged and prepared for installation

• Review completed jobs for missed details, callbacks, and recurring challenges

• Identify opportunities to improve installation planning, efficiency, quality, and profitability

• Maintain accurate project information using company technology and software

What We're Looking For

• 10 or more years of residential HVAC experience

• Extensive knowledge of residential HVAC equipment and installation practices

• Ability to evaluate an installation and determine required equipment and materials

• Strong planning, organization, and attention to detail

• Excellent written and verbal communication skills

• Strong computer proficiency

• Experience with ServiceTitan, CompanyCam, and Microsoft Office

• Ability to work independently, including remotely when appropriate

• Professional interpersonal and phone communication skills

• Strong research and problem-solving abilities

• Willingness to participate in regular in-person training

• Availability for occasional off-hours support during peak season, generally April 15 through September 15

• Team-oriented approach and ability to work across multiple departments

Bring Your Field Knowledge Into Project Planning

This role gives an experienced residential HVAC professional the opportunity to make an impact across the entire installation department. Instead of completing one installation at a time, you’ll help multiple crews arrive prepared with a clear plan and the right resources.

Candidates will be required to pass a background check and pre-employment drug screening upon being given a conditional offer of employment