Residential House Manager

2nd Family, Inc.; Lanham (MD); Hybrid; USD 40,000 - 55,000; Full time

Job summary

2nd Family, Inc. seeks a Residential House Manager in Lanham, MD to supervise daily operations of a group home, support residents’ development, and uphold agency values. You will train staff, manage scheduling, and ensure documentation is accurate and timely.

The role requires supervising staff, coordinating with nursing, and maintaining a respectful, confidential environment while promoting independence and community inclusion for residents.

Qualifications

• Must have a high school diploma or GED.
• Must possess a valid driver’s license with acceptable driving record.
• Prior experience with medically fragile individuals is preferred.
• Obtain and maintain First Aid and CPR certification.
• Obtain and maintain Certified Medical Technician certification.

Responsibilities

• Evaluate, train, and supervise direct support staff in residential and community settings.
• Ensure appropriate staff coverage for the home.
• Complete required agency documentation accurately and on time.
• Address staff performance issues professionally and confidentially.
• Coordinate with nursing staff to ensure quality medical care.

Skills

Staff supervision

Scheduling

Communication

Community resources

Confidentiality

Education

High school diploma or GED

Driver's license

First Aid/CPR certification

CMT certification

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Residential House Manager

Full Time Clerical Lanham, MD, US

18 days ago Requisition ID: 1197

General Description

House Managers are responsible for supervising the daily operation of their respective location and to assist individuals to develop, achieve, and grow to their highest potential while upholding the agency core values.

Job Duties

• Evaluate, train, and supervise direct support staff in residential and community settings.
• Demonstrate availability and flexibility as needed to provide proper staffing.
• Ensure appropriate levels of staff coverage for the home.
• Responsible for holding staff accountable to complete all required agency training.
• Ensure accurate completion of all required documentation.
• Address employee issues regarding job performance in a respectful, open, and confidential manner.
• Follows disciplinary procedures and addresses employee issues in a professional manner.
• Work with the nursing team to ensure individuals receive quality medical care.
• Report all medical issues and non-compliance issues to the nursing team immediately.
• Manage the security and expenditures of funds.
• Model and maintain a positive, productive team and work environment.
• Promote social opportunities and community inclusion for individuals.
• Exhibits a thorough knowledge of the individual’s and their interests, talents, and needs.
• Direct the delivery of individual program services and goals.
• Demonstrate and monitor appropriate use of all safety equipment.
• Ensure timely reporting of work or non-work-related injuries or illnesses to the HR Department.
• Oversee the maintenance and condition of home, equipment, yard, and vehicles.
• Encourage independence by providing decision‑making opportunities.
• Oversee housekeeping tasks which include cleaning, laundry, cooking, and trash disposal.
• Drive individuals to various appointments and activities.
• Delegate tasks and duties to staff and follow‑up on completion.
• Other duties as assigned.

Additional Functions

• Frequently required to reach with hands/arms, repetitive: stoop, kneel, bend/twist, push and pull.
• Frequently required to stand, walk, and sit.
• Regularly required to lift/transfer varied weight limits, with assistance of staff or device.
• Required to utilize general and specialized office equipment.
• May be required to work weekends.

Knowledge & Abilities

• Possess knowledge of community resources.
• Possess effective oral and written communication skills.
• Maintain working knowledge of and adherence to all company policies and procedures.
• Maintain client confidentiality.
• Participate as a team member in a rapidly changing behavioral health care setting

Education, Licenses, & Training

• Must possess a high school diploma or GED.
• Must possess a valid driver’s license with an acceptable driving record.
• Prior experience with medically fragile individuals.
• Obtain and maintain current First Aid and CPR certification.
• Obtain and maintain Certified Medical Technician certification.

EXPERIENCE

• Minimum of 3 year experience in a group home setting or relevant experience.
• Minimum of 1 year experience as a supervisor in a group home setting or relevant experience.
• Prior experience with medically fragile children or similar demographics is a plus.